SERVICE QUALITY: A CONCEPT NOT FULLY EXPLORED

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HERNON P.; NITECKI D.A.

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Journal Paper

Paper Information

Journal: LIBRARY TRENDS Year:2001 | Volume:49 | Issue:4 Page(s): 687-708

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Information Journal Paper

Title

SERVICE QUALITY: A CONCEPT NOT FULLY EXPLORED

Author(s)

HERNON P. | NITECKI D.A. | Issue Writer Certificate

Keywords

Not Registered.

Abstract

Cites

QUALITY ELEMENTS FUZZY MAPPING, A NEW APPROACH IN DETERMINING EXCELLENCE PATH FOR LIBRARY QUALITY PERFORMANCE

References

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APA: Copy

HERNON, P., & NITECKI, D.A.. (2001). SERVICE QUALITY: A CONCEPT NOT FULLY EXPLORED. LIBRARY TRENDS, 49(4), 687-708. SID. https://sid.ir/paper/563616/en

Vancouver: Copy

HERNON P., NITECKI D.A.. SERVICE QUALITY: A CONCEPT NOT FULLY EXPLORED. LIBRARY TRENDS[Internet]. 2001;49(4):687-708. Available from: https://sid.ir/paper/563616/en

IEEE: Copy

P. HERNON, and D.A. NITECKI, “SERVICE QUALITY: A CONCEPT NOT FULLY EXPLORED,” LIBRARY TRENDS, vol. 49, no. 4, pp. 687–708, 2001, [Online]. Available: https://sid.ir/paper/563616/en

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