AN EMPIRICAL EVALUATION OF US BANK CUSTOMER PERCEPTIONS OF THE IMPACT OF TECHNOLOGY ON SERVICE DELIVERY IN THE BANKING SECTOR

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JOSEPH M.; STONE G.

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Journal Paper

Paper Information

Journal: INTERNATIONAL JOURNAL OF RETAIL AND DISTRIBUTION MANAGEMENT Year:2003 | Volume:31 | Issue:4 Page(s): 190-202

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Title

AN EMPIRICAL EVALUATION OF US BANK CUSTOMER PERCEPTIONS OF THE IMPACT OF TECHNOLOGY ON SERVICE DELIVERY IN THE BANKING SECTOR

Author(s)

JOSEPH M. | STONE G. | Issue Writer Certificate

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Abstract

Cites

EVALUATING THE CUSTOMER'S SATISFACTION OF AUTOMATIC TELLER MACHINES (ATM) SERVICES QUALITY

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APA: Copy

JOSEPH, M., & STONE, G.. (2003). AN EMPIRICAL EVALUATION OF US BANK CUSTOMER PERCEPTIONS OF THE IMPACT OF TECHNOLOGY ON SERVICE DELIVERY IN THE BANKING SECTOR. INTERNATIONAL JOURNAL OF RETAIL AND DISTRIBUTION MANAGEMENT, 31(4), 190-202. SID. https://sid.ir/paper/581368/en

Vancouver: Copy

JOSEPH M., STONE G.. AN EMPIRICAL EVALUATION OF US BANK CUSTOMER PERCEPTIONS OF THE IMPACT OF TECHNOLOGY ON SERVICE DELIVERY IN THE BANKING SECTOR. INTERNATIONAL JOURNAL OF RETAIL AND DISTRIBUTION MANAGEMENT[Internet]. 2003;31(4):190-202. Available from: https://sid.ir/paper/581368/en

IEEE: Copy

M. JOSEPH, and G. STONE, “AN EMPIRICAL EVALUATION OF US BANK CUSTOMER PERCEPTIONS OF THE IMPACT OF TECHNOLOGY ON SERVICE DELIVERY IN THE BANKING SECTOR,” INTERNATIONAL JOURNAL OF RETAIL AND DISTRIBUTION MANAGEMENT, vol. 31, no. 4, pp. 190–202, 2003, [Online]. Available: https://sid.ir/paper/581368/en

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