Information Journal Paper
APA:
CopyBIENSTOCK, C.C., DEMORANVILLE, C.W., & SMITH, R.K.. (2003). ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND SERVICE QUALITY. JOURNAL OF SERVICES MARKETING, 17(4-5), 357-377. SID. https://sid.ir/paper/581447/en
Vancouver:
CopyBIENSTOCK C.C., DEMORANVILLE C.W., SMITH R.K.. ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND SERVICE QUALITY. JOURNAL OF SERVICES MARKETING[Internet]. 2003;17(4-5):357-377. Available from: https://sid.ir/paper/581447/en
IEEE:
CopyC.C. BIENSTOCK, C.W. DEMORANVILLE, and R.K. SMITH, “ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND SERVICE QUALITY,” JOURNAL OF SERVICES MARKETING, vol. 17, no. 4-5, pp. 357–377, 2003, [Online]. Available: https://sid.ir/paper/581447/en