SERV*OR: A MANAGERIAL MEASURE OF ORGANIZATIONAL SERVICE-ORIENTATION

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

LYTLE RICHARD S.; HOM PETER W.; MOKWA MICHAEL P.

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: JOURNAL OF RETAILING Year:1998 | Volume:74 | Issue:4 Page(s): 455-489

Download Full-Text

View:

108

Download:

Cites:

Information Journal Paper

Title

SERV*OR: A MANAGERIAL MEASURE OF ORGANIZATIONAL SERVICE-ORIENTATION

Author(s)

LYTLE RICHARD S. | HOM PETER W. | MOKWA MICHAEL P. | Issue Writer Certificate

Keywords

Not Registered.

Abstract

Cites

STUDY OF STRUCTURAL RELATIONSHIPS BETWEEN ORGANIZATIONAL SERVICE ORIENTATION, EMPLOYEE JOB SATISFACTION AND CITIZENSHIP BEHAVIOR (CASE STUDY: MELLAT' BANK BRANCHES IN TEHRAN)

References

No record.

Cite

APA: Copy

LYTLE, RICHARD S., HOM, PETER W., & MOKWA, MICHAEL P.. (1998). SERV*OR: A MANAGERIAL MEASURE OF ORGANIZATIONAL SERVICE-ORIENTATION. JOURNAL OF RETAILING, 74(4), 455-489. SID. https://sid.ir/paper/582171/en

Vancouver: Copy

LYTLE RICHARD S., HOM PETER W., MOKWA MICHAEL P.. SERV*OR: A MANAGERIAL MEASURE OF ORGANIZATIONAL SERVICE-ORIENTATION. JOURNAL OF RETAILING[Internet]. 1998;74(4):455-489. Available from: https://sid.ir/paper/582171/en

IEEE: Copy

RICHARD S. LYTLE, PETER W. HOM, and MICHAEL P. MOKWA, “SERV*OR: A MANAGERIAL MEASURE OF ORGANIZATIONAL SERVICE-ORIENTATION,” JOURNAL OF RETAILING, vol. 74, no. 4, pp. 455–489, 1998, [Online]. Available: https://sid.ir/paper/582171/en

Related Journal Papers

No record.

Related Seminar Papers

No record.

Related Plans

No record.

Recommended Workshops