THE MEASUREMENT OF WORD-OF-MOUTH COMMUNICATION AND AN INVESTIGATION OF SERVICE QUALITY AND CUSTOMER COMMITMENT AS POTENTIAL ANTECEDENTS

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HARRISON WALKER L.J.

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Journal Paper

Paper Information

Journal: JOURNAL OF SERVICE RESEARCH Year:2001 | Volume:4 | Issue:1 Page(s): 60-75

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Title

THE MEASUREMENT OF WORD-OF-MOUTH COMMUNICATION AND AN INVESTIGATION OF SERVICE QUALITY AND CUSTOMER COMMITMENT AS POTENTIAL ANTECEDENTS

Author(s)

HARRISON WALKER L.J. | Issue Writer Certificate

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Abstract

Cites

THE FACTORS AFFECTING BRAND LOYALTY AND REPURCHASE INTENSIONS IN IRANIAN CONSUMERS A CASE STUDY OF HOME APPLIANCES

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APA: Copy

HARRISON WALKER, L.J.. (2001). THE MEASUREMENT OF WORD-OF-MOUTH COMMUNICATION AND AN INVESTIGATION OF SERVICE QUALITY AND CUSTOMER COMMITMENT AS POTENTIAL ANTECEDENTS. JOURNAL OF SERVICE RESEARCH, 4(1), 60-75. SID. https://sid.ir/paper/593639/en

Vancouver: Copy

HARRISON WALKER L.J.. THE MEASUREMENT OF WORD-OF-MOUTH COMMUNICATION AND AN INVESTIGATION OF SERVICE QUALITY AND CUSTOMER COMMITMENT AS POTENTIAL ANTECEDENTS. JOURNAL OF SERVICE RESEARCH[Internet]. 2001;4(1):60-75. Available from: https://sid.ir/paper/593639/en

IEEE: Copy

L.J. HARRISON WALKER, “THE MEASUREMENT OF WORD-OF-MOUTH COMMUNICATION AND AN INVESTIGATION OF SERVICE QUALITY AND CUSTOMER COMMITMENT AS POTENTIAL ANTECEDENTS,” JOURNAL OF SERVICE RESEARCH, vol. 4, no. 1, pp. 60–75, 2001, [Online]. Available: https://sid.ir/paper/593639/en

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