INVESTING DRIVERS OF BANK LOYALTY: THE COMPLEX RELATIONSHIP BETWEEN IMAGE, SERVICE QUALITY, SATISFACTION

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BLOMER J.; RUYTER K.; PASCAL P.

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Journal Paper

Paper Information

Journal: INTERNATIONAL JOURNAL OF BANK MARKETING Year:1998 | Volume:16 | Issue:7 Page(s): 276-286

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Information Journal Paper

Title

INVESTING DRIVERS OF BANK LOYALTY: THE COMPLEX RELATIONSHIP BETWEEN IMAGE, SERVICE QUALITY, SATISFACTION

Author(s)

BLOMER J. | RUYTER K. | PASCAL P. | Issue Writer Certificate

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Abstract

Cites

EVALUATING THE CUSTOMER'S SATISFACTION OF AUTOMATIC TELLER MACHINES (ATM) SERVICES QUALITY

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APA: Copy

BLOMER, J., RUYTER, K., & PASCAL, P.. (1998). INVESTING DRIVERS OF BANK LOYALTY: THE COMPLEX RELATIONSHIP BETWEEN IMAGE, SERVICE QUALITY, SATISFACTION. INTERNATIONAL JOURNAL OF BANK MARKETING, 16(7), 276-286. SID. https://sid.ir/paper/594758/en

Vancouver: Copy

BLOMER J., RUYTER K., PASCAL P.. INVESTING DRIVERS OF BANK LOYALTY: THE COMPLEX RELATIONSHIP BETWEEN IMAGE, SERVICE QUALITY, SATISFACTION. INTERNATIONAL JOURNAL OF BANK MARKETING[Internet]. 1998;16(7):276-286. Available from: https://sid.ir/paper/594758/en

IEEE: Copy

J. BLOMER, K. RUYTER, and P. PASCAL, “INVESTING DRIVERS OF BANK LOYALTY: THE COMPLEX RELATIONSHIP BETWEEN IMAGE, SERVICE QUALITY, SATISFACTION,” INTERNATIONAL JOURNAL OF BANK MARKETING, vol. 16, no. 7, pp. 276–286, 1998, [Online]. Available: https://sid.ir/paper/594758/en

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