DETERMINANTS OF CUSTOMER-PERCEIVED SERVICE QUALITY: A CONFIRMATORY FACTOR ANALYSIS APPROACH

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SURESHCHANDAR G.S.; RAJENDRAN C.; ANANTHARAMAN R.N.

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Journal Paper

Paper Information

Journal: JOURNAL OF SERVICES MARKETING Year:1978 | Volume:16 | Issue:1 Page(s): 9-34

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Information Journal Paper

Title

DETERMINANTS OF CUSTOMER-PERCEIVED SERVICE QUALITY: A CONFIRMATORY FACTOR ANALYSIS APPROACH

Author(s)

SURESHCHANDAR G.S. | RAJENDRAN C. | ANANTHARAMAN R.N. | Issue Writer Certificate

Keywords

Not Registered.

Abstract

Cites

EVALUATING THE CUSTOMER'S SATISFACTION OF AUTOMATIC TELLER MACHINES (ATM) SERVICES QUALITY

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APA: Copy

SURESHCHANDAR, G.S., RAJENDRAN, C., & ANANTHARAMAN, R.N.. (1978). DETERMINANTS OF CUSTOMER-PERCEIVED SERVICE QUALITY: A CONFIRMATORY FACTOR ANALYSIS APPROACH. JOURNAL OF SERVICES MARKETING, 16(1), 9-34. SID. https://sid.ir/paper/594762/en

Vancouver: Copy

SURESHCHANDAR G.S., RAJENDRAN C., ANANTHARAMAN R.N.. DETERMINANTS OF CUSTOMER-PERCEIVED SERVICE QUALITY: A CONFIRMATORY FACTOR ANALYSIS APPROACH. JOURNAL OF SERVICES MARKETING[Internet]. 1978;16(1):9-34. Available from: https://sid.ir/paper/594762/en

IEEE: Copy

G.S. SURESHCHANDAR, C. RAJENDRAN, and R.N. ANANTHARAMAN, “DETERMINANTS OF CUSTOMER-PERCEIVED SERVICE QUALITY: A CONFIRMATORY FACTOR ANALYSIS APPROACH,” JOURNAL OF SERVICES MARKETING, vol. 16, no. 1, pp. 9–34, 1978, [Online]. Available: https://sid.ir/paper/594762/en

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