Information Journal Paper
APA:
CopyOK, C., BACK, K., & SHANKLIN, C.W.. (2005). MODELING ROLES OF SERVICE RECOVERY STRATEGY: A RELATIONSHIP FOCUSED VIEW. JOURNAL OF HOSPITALITY AND TOURISM RESEARCH, 29(4), 484-507. SID. https://sid.ir/paper/595476/en
Vancouver:
CopyOK C., BACK K., SHANKLIN C.W.. MODELING ROLES OF SERVICE RECOVERY STRATEGY: A RELATIONSHIP FOCUSED VIEW. JOURNAL OF HOSPITALITY AND TOURISM RESEARCH[Internet]. 2005;29(4):484-507. Available from: https://sid.ir/paper/595476/en
IEEE:
CopyC. OK, K. BACK, and C.W. SHANKLIN, “MODELING ROLES OF SERVICE RECOVERY STRATEGY: A RELATIONSHIP FOCUSED VIEW,” JOURNAL OF HOSPITALITY AND TOURISM RESEARCH, vol. 29, no. 4, pp. 484–507, 2005, [Online]. Available: https://sid.ir/paper/595476/en