BETTER HIM THAN ME: SOCIAL COMPARISON THEORY AND SERVICE RECOVERY

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BONIFIELD C.; COLE C.A.

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Journal Paper

Paper Information

Journal: JOURNAL OF THE ACADEMY OF MARKETING SCIENCE Year:2008 | Volume:36 | Issue:4 Page(s): 565-577

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Information Journal Paper

Title

BETTER HIM THAN ME: SOCIAL COMPARISON THEORY AND SERVICE RECOVERY

Author(s)

BONIFIELD C. | COLE C.A. | Issue Writer Certificate

Keywords

Not Registered.

Abstract

Cites

THE EFFECTS OF PERCEIVED JUSTICE ON SERVICE RECOVERY AND CUSTOMERS TRUST IN DOMESTIC AIRLINE COMPANIES

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APA: Copy

BONIFIELD, C., & COLE, C.A.. (2008). BETTER HIM THAN ME: SOCIAL COMPARISON THEORY AND SERVICE RECOVERY. JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 36(4), 565-577. SID. https://sid.ir/paper/600795/en

Vancouver: Copy

BONIFIELD C., COLE C.A.. BETTER HIM THAN ME: SOCIAL COMPARISON THEORY AND SERVICE RECOVERY. JOURNAL OF THE ACADEMY OF MARKETING SCIENCE[Internet]. 2008;36(4):565-577. Available from: https://sid.ir/paper/600795/en

IEEE: Copy

C. BONIFIELD, and C.A. COLE, “BETTER HIM THAN ME: SOCIAL COMPARISON THEORY AND SERVICE RECOVERY,” JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, vol. 36, no. 4, pp. 565–577, 2008, [Online]. Available: https://sid.ir/paper/600795/en

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