CUSTOMER SERVICES AT TRAVEL AGENCIES IN THE CZECH REPUBLIC

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

TOMASKOVA EVA; KANOVSKA LUCIE

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: Financial Economics Year:2009 | Volume:2 | Issue:8 Page(s): 143-165

Download Full-Text

View:

298

Download:

117

Cites:

Information Journal Paper

Title

CUSTOMER SERVICES AT TRAVEL AGENCIES IN THE CZECH REPUBLIC

Author(s)

TOMASKOVA EVA | KANOVSKA LUCIE | Issue Writer Certificate

Keywords

TRADE TOURISM

CUSTOMER SERVICES

THE CZECH REPUBLIC

TRAVEL AGENCY

Abstract

The paper deals with the supply of CUSTOMER SERVICES in the sector of tourism trade in THE CZECH REPUBLIC. We have focused on the group of travel agencies which plays an important role in the tourism of our country. CUSTOMER SERVICES can help agencies to have better relationships with their customers and also support to keep competitive advantage. The main goal of this paper is to find out types of provided products of travel agencies on the Czech market, divide them to special groups and described them. Moreover we focus also on CUSTOMER SERVICES in the travel agencies, their description and sorting. The last part informs about some important trends on the Czech market of travel agencies. The first paper of this paper briefly describes tourism trade in THE CZECH REPUBLIC and theoretical aspects of CUSTOMER SERVICES. The second part informs about a research as implemented at some important Czech travel agencies. There is a short description of the research methods here. This chapter also includes some tables and graphs showing the most important research results. The third part stresses some remarkable conclusions from the research.

Cites

No record.

References

No record.

Cite

APA: Copy

TOMASKOVA, EVA, & KANOVSKA, LUCIE. (2009). CUSTOMER SERVICES AT TRAVEL AGENCIES IN THE CZECH REPUBLIC. JOURNAL OF FINANCIAL ECONOMICS (FINANCIAL ECONOMICS AND DEVELOPMENT), 2(8), 143-165. SID. https://sid.ir/paper/607854/en

Vancouver: Copy

TOMASKOVA EVA, KANOVSKA LUCIE. CUSTOMER SERVICES AT TRAVEL AGENCIES IN THE CZECH REPUBLIC. JOURNAL OF FINANCIAL ECONOMICS (FINANCIAL ECONOMICS AND DEVELOPMENT)[Internet]. 2009;2(8):143-165. Available from: https://sid.ir/paper/607854/en

IEEE: Copy

EVA TOMASKOVA, and LUCIE KANOVSKA, “CUSTOMER SERVICES AT TRAVEL AGENCIES IN THE CZECH REPUBLIC,” JOURNAL OF FINANCIAL ECONOMICS (FINANCIAL ECONOMICS AND DEVELOPMENT), vol. 2, no. 8, pp. 143–165, 2009, [Online]. Available: https://sid.ir/paper/607854/en

Related Journal Papers

No record.

Related Seminar Papers

No record.

Related Plans

No record.

Recommended Workshops