Information Journal Paper
APA:
CopyLAU, G.T., & NG, S.. (2001). INDIVIDUAL AND SITUATIONAL FACTORS INFLUENCING NEGATIVE WORD-OF-MOUTH BEHAVIOUR. CANADIAN JOURNAL OF ADMINISTRATIVE SCIENCES, 18(3), 163-178. SID. https://sid.ir/paper/610373/en
Vancouver:
CopyLAU G.T., NG S.. INDIVIDUAL AND SITUATIONAL FACTORS INFLUENCING NEGATIVE WORD-OF-MOUTH BEHAVIOUR. CANADIAN JOURNAL OF ADMINISTRATIVE SCIENCES[Internet]. 2001;18(3):163-178. Available from: https://sid.ir/paper/610373/en
IEEE:
CopyG.T. LAU, and S. NG, “INDIVIDUAL AND SITUATIONAL FACTORS INFLUENCING NEGATIVE WORD-OF-MOUTH BEHAVIOUR,” CANADIAN JOURNAL OF ADMINISTRATIVE SCIENCES, vol. 18, no. 3, pp. 163–178, 2001, [Online]. Available: https://sid.ir/paper/610373/en