Information Journal Paper
APA:
CopyEDWARD, M., & SAHADEV, S.. (2011). ROLE OF SWITCHING COSTS IN THE SERVICE QUALITY, PERCEIVED VALUE, CUSTOMER SATISFACTION AND CUSTOMER RETENTION LINKAGE. JOURNAL OF MARKETING AND LOGISTICS, 23(3), 327-345. SID. https://sid.ir/paper/615140/en
Vancouver:
CopyEDWARD M., SAHADEV S.. ROLE OF SWITCHING COSTS IN THE SERVICE QUALITY, PERCEIVED VALUE, CUSTOMER SATISFACTION AND CUSTOMER RETENTION LINKAGE. JOURNAL OF MARKETING AND LOGISTICS[Internet]. 2011;23(3):327-345. Available from: https://sid.ir/paper/615140/en
IEEE:
CopyM. EDWARD, and S. SAHADEV, “ROLE OF SWITCHING COSTS IN THE SERVICE QUALITY, PERCEIVED VALUE, CUSTOMER SATISFACTION AND CUSTOMER RETENTION LINKAGE,” JOURNAL OF MARKETING AND LOGISTICS, vol. 23, no. 3, pp. 327–345, 2011, [Online]. Available: https://sid.ir/paper/615140/en