Information Journal Paper
APA:
CopyZABLAH, A.R., BELLENGER, D.N., & JOHNSTON, W.J.. (2004). AN EVALUATION OF DIVERGENT PERSPECTIVES ON CUSTOMER RELATIONSHIP MANAGEMENT: TOWARDS A COMMON UNDERSTANDING OF AN EMERGING PHENOMENON. INDUSTRIAL MARKETING MANAGEMENT, 33(4), 475-489. SID. https://sid.ir/paper/616997/en
Vancouver:
CopyZABLAH A.R., BELLENGER D.N., JOHNSTON W.J.. AN EVALUATION OF DIVERGENT PERSPECTIVES ON CUSTOMER RELATIONSHIP MANAGEMENT: TOWARDS A COMMON UNDERSTANDING OF AN EMERGING PHENOMENON. INDUSTRIAL MARKETING MANAGEMENT[Internet]. 2004;33(4):475-489. Available from: https://sid.ir/paper/616997/en
IEEE:
CopyA.R. ZABLAH, D.N. BELLENGER, and W.J. JOHNSTON, “AN EVALUATION OF DIVERGENT PERSPECTIVES ON CUSTOMER RELATIONSHIP MANAGEMENT: TOWARDS A COMMON UNDERSTANDING OF AN EMERGING PHENOMENON,” INDUSTRIAL MARKETING MANAGEMENT, vol. 33, no. 4, pp. 475–489, 2004, [Online]. Available: https://sid.ir/paper/616997/en