Information Journal Paper
APA:
CopyGRONROOS, CH.. (2004). THE RELATIONSHIP MARKETING PROCESS: COMMUNICATION, INTERACTION, DIALOGUE, VALUE. JOURNAL OF BUSINESS AND INDUSTRIAL MARKETING, 19(2), 99-113. SID. https://sid.ir/paper/618222/en
Vancouver:
CopyGRONROOS CH.. THE RELATIONSHIP MARKETING PROCESS: COMMUNICATION, INTERACTION, DIALOGUE, VALUE. JOURNAL OF BUSINESS AND INDUSTRIAL MARKETING[Internet]. 2004;19(2):99-113. Available from: https://sid.ir/paper/618222/en
IEEE:
CopyCH. GRONROOS, “THE RELATIONSHIP MARKETING PROCESS: COMMUNICATION, INTERACTION, DIALOGUE, VALUE,” JOURNAL OF BUSINESS AND INDUSTRIAL MARKETING, vol. 19, no. 2, pp. 99–113, 2004, [Online]. Available: https://sid.ir/paper/618222/en