APPLYING SERVQUAL MODEL AND FACTOR ANALYSIS IN ASSESSING CUSTOMER SATISFACTION WITH SERVICE QUALITY: THE CASE OF MOBILE TELECOMMUNICATIONS IN MACEDONIA

ZEKIRI, J.. (2011). APPLYING SERVQUAL MODEL AND FACTOR ANALYSIS IN ASSESSING CUSTOMER SATISFACTION WITH SERVICE QUALITY: THE CASE OF MOBILE TELECOMMUNICATIONS IN MACEDONIA. INTERNATIONAL BULLETIN OF BUSINESS ADMINISTRATION, 11(-), 86-101. SID. https://sid.ir/paper/622217/en

ZEKIRI J.. APPLYING SERVQUAL MODEL AND FACTOR ANALYSIS IN ASSESSING CUSTOMER SATISFACTION WITH SERVICE QUALITY: THE CASE OF MOBILE TELECOMMUNICATIONS IN MACEDONIA. INTERNATIONAL BULLETIN OF BUSINESS ADMINISTRATION[Internet]. 2011;11(-):86-101. Available from: https://sid.ir/paper/622217/en

J. ZEKIRI, “APPLYING SERVQUAL MODEL AND FACTOR ANALYSIS IN ASSESSING CUSTOMER SATISFACTION WITH SERVICE QUALITY: THE CASE OF MOBILE TELECOMMUNICATIONS IN MACEDONIA,” INTERNATIONAL BULLETIN OF BUSINESS ADMINISTRATION, vol. 11, no. -, pp. 86–101, 2011, [Online]. Available: https://sid.ir/paper/622217/en