Information Journal Paper
APA:
CopyAL HAWARI, M., WARD, T., & NEWBY, L.. (2009). THE RELATIONSHIP BETWEEN SERVICE QUALITY AND RETENTION WITHIN THE AUTOMATED AND TRADITIONAL CONTEXTS OF RETAIL BANKING. JOURNAL OF SERVICE MANAGEMENT, 20(-), 455-472. SID. https://sid.ir/paper/632445/en
Vancouver:
CopyAL HAWARI M., WARD T., NEWBY L.. THE RELATIONSHIP BETWEEN SERVICE QUALITY AND RETENTION WITHIN THE AUTOMATED AND TRADITIONAL CONTEXTS OF RETAIL BANKING. JOURNAL OF SERVICE MANAGEMENT[Internet]. 2009;20(-):455-472. Available from: https://sid.ir/paper/632445/en
IEEE:
CopyM. AL HAWARI, T. WARD, and L. NEWBY, “THE RELATIONSHIP BETWEEN SERVICE QUALITY AND RETENTION WITHIN THE AUTOMATED AND TRADITIONAL CONTEXTS OF RETAIL BANKING,” JOURNAL OF SERVICE MANAGEMENT, vol. 20, no. -, pp. 455–472, 2009, [Online]. Available: https://sid.ir/paper/632445/en