THE EFFECT OF RELATIONAL CONSTRUCTS ON CUSTOMER REFERRALS AND NUMBER OF SERVICES PURCHASED FROM A MULTISERVICE PROVIDER: DOES AGE OF RELATIONSHIP MATTER?

VERHOEF, PETER C., PHILIP, HANS FRANSES, & JUNNY, C. HOEKSTRA. (2002). THE EFFECT OF RELATIONAL CONSTRUCTS ON CUSTOMER REFERRALS AND NUMBER OF SERVICES PURCHASED FROM A MULTISERVICE PROVIDER: DOES AGE OF RELATIONSHIP MATTER?. JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 30(3), 202-216. SID. https://sid.ir/paper/651518/en

VERHOEF PETER C., PHILIP HANS FRANSES, JUNNY C. HOEKSTRA. THE EFFECT OF RELATIONAL CONSTRUCTS ON CUSTOMER REFERRALS AND NUMBER OF SERVICES PURCHASED FROM A MULTISERVICE PROVIDER: DOES AGE OF RELATIONSHIP MATTER?. JOURNAL OF THE ACADEMY OF MARKETING SCIENCE[Internet]. 2002;30(3):202-216. Available from: https://sid.ir/paper/651518/en

PETER C. VERHOEF, HANS FRANSES PHILIP, and C. HOEKSTRA JUNNY, “THE EFFECT OF RELATIONAL CONSTRUCTS ON CUSTOMER REFERRALS AND NUMBER OF SERVICES PURCHASED FROM A MULTISERVICE PROVIDER: DOES AGE OF RELATIONSHIP MATTER?,” JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, vol. 30, no. 3, pp. 202–216, 2002, [Online]. Available: https://sid.ir/paper/651518/en