Information Journal Paper
APA:
CopyMODERN, H., MAULL, R., & SMART, A.. (2007). CUSTOMER SATISFACTION AND SERVICE QUALITY IN UK FINANCIAL SERVICES. INTERNATIONAL JOURNAL OF OPERATIONS AND PRODUCTION MANAGEMENT, 27(9), 999-1019. SID. https://sid.ir/paper/658104/en
Vancouver:
CopyMODERN H., MAULL R., SMART A.. CUSTOMER SATISFACTION AND SERVICE QUALITY IN UK FINANCIAL SERVICES. INTERNATIONAL JOURNAL OF OPERATIONS AND PRODUCTION MANAGEMENT[Internet]. 2007;27(9):999-1019. Available from: https://sid.ir/paper/658104/en
IEEE:
CopyH. MODERN, R. MAULL, and A. SMART, “CUSTOMER SATISFACTION AND SERVICE QUALITY IN UK FINANCIAL SERVICES,” INTERNATIONAL JOURNAL OF OPERATIONS AND PRODUCTION MANAGEMENT, vol. 27, no. 9, pp. 999–1019, 2007, [Online]. Available: https://sid.ir/paper/658104/en