AN EMPIRICAL ASSESSMENT OF THE EFQM EXCELLENCE MODEL: EVALUATION AS A TQM FRAMEWORK RELATIVE TO THE MBNQA MODEL

BOU LLUSAR, J.C., ESCRIG TENA, A.B., & ROCA PUIG, V.. (2009). AN EMPIRICAL ASSESSMENT OF THE EFQM EXCELLENCE MODEL: EVALUATION AS A TQM FRAMEWORK RELATIVE TO THE MBNQA MODEL. JOURNAL OF OPERATIONS MANAGEMENT, 27(1), 1-22. SID. https://sid.ir/paper/672149/en

BOU LLUSAR J.C., ESCRIG TENA A.B., ROCA PUIG V.. AN EMPIRICAL ASSESSMENT OF THE EFQM EXCELLENCE MODEL: EVALUATION AS A TQM FRAMEWORK RELATIVE TO THE MBNQA MODEL. JOURNAL OF OPERATIONS MANAGEMENT[Internet]. 2009;27(1):1-22. Available from: https://sid.ir/paper/672149/en

J.C. BOU LLUSAR, A.B. ESCRIG TENA, and V. ROCA PUIG, “AN EMPIRICAL ASSESSMENT OF THE EFQM EXCELLENCE MODEL: EVALUATION AS A TQM FRAMEWORK RELATIVE TO THE MBNQA MODEL,” JOURNAL OF OPERATIONS MANAGEMENT, vol. 27, no. 1, pp. 1–22, 2009, [Online]. Available: https://sid.ir/paper/672149/en