MEASURING THE THREE PROCESS SEGMENTS OF A CUSTOMER’S SERVICE EXPERIENCE FOR AN OUTPATIENT SURGERY CENTER

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WICKS A.M.; CHIN W.W.

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Journal Paper

Paper Information

Journal: INTERNATIONAL JOURNAL OF HEALTHCARE QUALITY ASSURANCE Year:2008 | Volume:21 | Issue:1 Page(s): 24-38

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Information Journal Paper

Title

MEASURING THE THREE PROCESS SEGMENTS OF A CUSTOMER’S SERVICE EXPERIENCE FOR AN OUTPATIENT SURGERY CENTER

Author(s)

WICKS A.M. | CHIN W.W. | Issue Writer Certificate

Keywords

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Abstract

Cites

SURVEY THE QUALITY OF PROVIDED SERVICES IN OUT-PATIENT’S CLINICS OF SHIRAZ TRAINING HOSPITALS BASED ON THE MODEL OF SERVQUAL IN 2014

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APA: Copy

WICKS, A.M., & CHIN, W.W.. (2008). MEASURING THE THREE PROCESS SEGMENTS OF A CUSTOMER’S SERVICE EXPERIENCE FOR AN OUTPATIENT SURGERY CENTER. INTERNATIONAL JOURNAL OF HEALTHCARE QUALITY ASSURANCE, 21(1), 24-38. SID. https://sid.ir/paper/672614/en

Vancouver: Copy

WICKS A.M., CHIN W.W.. MEASURING THE THREE PROCESS SEGMENTS OF A CUSTOMER’S SERVICE EXPERIENCE FOR AN OUTPATIENT SURGERY CENTER. INTERNATIONAL JOURNAL OF HEALTHCARE QUALITY ASSURANCE[Internet]. 2008;21(1):24-38. Available from: https://sid.ir/paper/672614/en

IEEE: Copy

A.M. WICKS, and W.W. CHIN, “MEASURING THE THREE PROCESS SEGMENTS OF A CUSTOMER’S SERVICE EXPERIENCE FOR AN OUTPATIENT SURGERY CENTER,” INTERNATIONAL JOURNAL OF HEALTHCARE QUALITY ASSURANCE, vol. 21, no. 1, pp. 24–38, 2008, [Online]. Available: https://sid.ir/paper/672614/en

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