AN E-BUSINESS MODEL FACILITATING SERVICE PROVIDER SELECTION IN B2C E-COMMERCE

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KARIMI MOHAMMAD; FATHIAN M.

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Seminar Paper

Paper Information

Seminar: E-COMMERCE CONFERENCE
Year:2007 | Issue:4

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Title

AN E-BUSINESS MODEL FACILITATING SERVICE PROVIDER SELECTION IN B2C E-COMMERCE

Author(s)

KARIMI MOHAMMAD | FATHIAN M.

Keywords

SERVICE PROVIDER SELECTION

E-BUSINESS MODEL

THIRD PARTY

B2C E-COMMERCE

Abstract

The advent and expansion of the Internet and its applications, among them e-commerce, has provided new opportunities for emergence of novel E-BUSINESS MODELs. A portion of these models are in the form of performing a mediatory role– so called, THIRD PARTY– to provide some services for customers or businesses and facilitating transactions between them. In B2C E-COMMERCE, often a service consumer can supply his service demand from multifarious providers and when he doesn't have any transaction with many of them, making an accurate decision becomes challenging. Therefore he would need to interact with others to acquire relevant information. Current approaches are generally rating-based with poor performance. Recently a new promising approach with considerably better performance is proposed by Şensoy et al (2007). This paper reviews this approach along with its weaknesses and problems and proposes a new model to eliminate these problems, in which a THIRD PARTY contributes to the consumers to choose their desired service providers.

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APA: Copy

KARIMI, MOHAMMAD, & FATHIAN, M.. (2007). AN E-BUSINESS MODEL FACILITATING SERVICE PROVIDER SELECTION IN B2C E-COMMERCE. E-COMMERCE CONFERENCE. SID. https://sid.ir/paper/905133/en

Vancouver: Copy

KARIMI MOHAMMAD, FATHIAN M.. AN E-BUSINESS MODEL FACILITATING SERVICE PROVIDER SELECTION IN B2C E-COMMERCE. 2007. Available from: https://sid.ir/paper/905133/en

IEEE: Copy

MOHAMMAD KARIMI, and M. FATHIAN, “AN E-BUSINESS MODEL FACILITATING SERVICE PROVIDER SELECTION IN B2C E-COMMERCE,” presented at the E-COMMERCE CONFERENCE. 2007, [Online]. Available: https://sid.ir/paper/905133/en

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