PERFORMANCE MEASUREMENT OF KARAJ MUNICIPALITY WITH USING KANJI BUSINESS EXCELLENCE MEASUREMENT SYSTEM

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JOOYANDEH ROODSARY MARYAM; OHADI FEREYDOUN

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Seminar Paper

Paper Information

Seminar: INTERNATIONAL CONFERENCE ON MODERN RESEARCH’S IN MANAGEMENT, ECONOMIC AND ACCOUNTING
Year:2016 | Issue:4

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Title

PERFORMANCE MEASUREMENT OF KARAJ MUNICIPALITY WITH USING KANJI BUSINESS EXCELLENCE MEASUREMENT SYSTEM

Author(s)

JOOYANDEH ROODSARY MARYAM | OHADI FEREYDOUN | Issue Writer Certificate

Keywords

EVALUATION

SYSTEM PERFORMANCE

MEASUREMENT PERFORMANCE

PERFORMANCE APPRAISAL SYSTEM

Abstract

FOR THE PERFORMANCE MEASUREMENT SYSTEM, TO BE EFFECTIVE, THIS SYSTEM SHOULD BE BASED ON SUCCESS FACTORS. ORGANIZATIONS THAT HIGHER LEVELS OF BUSINESS EXCELLENCE HAVE EARNED, BASED ON THE NUMBER OF CUSTOMERS HAVE SHOWN VERY HIGH GROWTH, RESULTING IN IMPROVED THEIR OVERALL PROFITABILITY AND SHAREHOLDER VALUE.THE AIM OF THIS STUDY WAS TO EVALUATE THE PERFORMANCE OF THE MUNICIPALITY OF KARAJ USING BUSINESS EXCELLENCE KANJI (KBEMS) AND WITH STAKEHOLDERS INSIDE AND OUTSIDE THE ORGANIZATION'S APPROACH. THE SYSTEM HAS TWO PARTS: THE EXCELLENCE KANJI MODEL (KBEM) AND SCORECARD KANJI (KBS). THIS RESEARCH HAS TWO POPULATIONS, WHICH CONSISTS OF STAKEHOLDERS INTERNAL AND EXTERNAL STAKEHOLDERS THE DATA COLLECTED IN THIS STUDY WAS A QUESTIONNAIRE THAT EACH PART OF THE QUESTIONNAIRE WAS PREPARED. CRONBACH'S ALPHA RELIABILITY WAS CALCULATED THROUGH THE COLLECTION OF PERFORMANCE INFORMATION ABOUT EACH BENCHMARK WAS PERFORMED AND RATES CAN BE ACHIEVED PERFORMANCE EXCELLENCE MODEL KANJI SCORECARD. SPECIFIC RESEARCH HAS BEEN DONE IN THIS AREA.THE RESULTS INDICATE THAT THE PERFORMANCE OF KARAJ MUNICIPALITY WITH EXTERNAL STAKEHOLDERS IS AVERAGE AND UNACCEPTABLE PERFORMANCE IN TERMS OF INTERNAL STAKEHOLDERS AND ARE GENERALLY THE PERFORMANCE IS AVERAGE.

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APA: Copy

JOOYANDEH ROODSARY, MARYAM, & OHADI, FEREYDOUN. (2016). PERFORMANCE MEASUREMENT OF KARAJ MUNICIPALITY WITH USING KANJI BUSINESS EXCELLENCE MEASUREMENT SYSTEM. INTERNATIONAL CONFERENCE ON MODERN RESEARCH'S IN MANAGEMENT, ECONOMIC AND ACCOUNTING. SID. https://sid.ir/paper/910341/en

Vancouver: Copy

JOOYANDEH ROODSARY MARYAM, OHADI FEREYDOUN. PERFORMANCE MEASUREMENT OF KARAJ MUNICIPALITY WITH USING KANJI BUSINESS EXCELLENCE MEASUREMENT SYSTEM. 2016. Available from: https://sid.ir/paper/910341/en

IEEE: Copy

MARYAM JOOYANDEH ROODSARY, and FEREYDOUN OHADI, “PERFORMANCE MEASUREMENT OF KARAJ MUNICIPALITY WITH USING KANJI BUSINESS EXCELLENCE MEASUREMENT SYSTEM,” presented at the INTERNATIONAL CONFERENCE ON MODERN RESEARCH'S IN MANAGEMENT, ECONOMIC AND ACCOUNTING. 2016, [Online]. Available: https://sid.ir/paper/910341/en

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