A NOVEL HYBRID APPROACH BASED ON QFD-TOPSIS METHOD FOR SUPPLIER SELECTION IN IT AREA (CASE STUDY: A PRIVATE BANK IN IRAN)

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Zendehdel Nobari Neda; Sobhanallahi Mohammad Ali; PASANDIDEH SEYED HAMID REZA

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Seminar Paper

Paper Information

Seminar: INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING
Year:2017 | Issue:13

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Title

A NOVEL HYBRID APPROACH BASED ON QFD-TOPSIS METHOD FOR SUPPLIER SELECTION IN IT AREA (CASE STUDY: A PRIVATE BANK IN IRAN)

Author(s)

Zendehdel Nobari Neda | Sobhanallahi Mohammad Ali | PASANDIDEH SEYED HAMID REZA

Keywords

MULTIPLE CRITERIA DECISION MAKING

QUALITY FUNCTION DEPLOYMENT

TOPSIS

BANKING

SUPPLY CHAIN AND INFORMATION TECHNOLOGY

Abstract

AN ACCURATE SELECTION OF SUPPLIERS IN THE INFORMATION TECHNOLOGY SUPPLY CHAINS OF THE SERVICE-BASED COMPANIES LIKE BANKS HAS SIGNIFICANT EFFECTS ON CHAIN FLEXIBILITY AND BUSINESS CONTINUITY PLAN. IN THIS PAPER, IN ORDER TO CONTRIBUTE TO THE SELECTION OF SUPPLIERS IN THESE FIRMS, A NOVEL MULTIPLE CRITERIA DECISION MAKING METHOD BY USING A HYBRID QFD-TOPSIS SOLUTION IS SUGGESTED. THE OBJECTIVES OF THE PROPOSED METHOD ARE BOTH FINDING THE MOST RELATED CRITERIA AND PRESENTING AN OPTIMIZED SOLUTION TO THE SUPPLIER SELECTION PROBLEM. THE GREATEST CONTRIBUTIONS OF THIS METHOD ARE CLOSING THE OPINIONS OF EMPLOYERS TO THE TECHNICAL REQUIREMENTS OF INFORMATION TECHNOLOGY SUPPLIER QUALIFICATIONS IN BANKS AND ALSO FINDING THE BEST SUPPLIER BY CALCULATING THE NEAREST DISTANCE TO THE IDEAL AND THE FARTHEST ONE TO THE NEGATIVE-IDEAL SOLUTION. FINALLY, A SENSITIVITY ANALYSIS IS DESIGNED TO FIND THE MOST SENSITIVE SUB-CRITERIA. THAT IS THE RESULTS OF RANKING ALTER IF SENSITIVE SUB-CRITERIA CHANGE.

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APA: Copy

Zendehdel Nobari, Neda, Sobhanallahi, Mohammad Ali, & PASANDIDEH, SEYED HAMID REZA. (2017). A NOVEL HYBRID APPROACH BASED ON QFD-TOPSIS METHOD FOR SUPPLIER SELECTION IN IT AREA (CASE STUDY: A PRIVATE BANK IN IRAN). INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING. SID. https://sid.ir/paper/938820/en

Vancouver: Copy

Zendehdel Nobari Neda, Sobhanallahi Mohammad Ali, PASANDIDEH SEYED HAMID REZA. A NOVEL HYBRID APPROACH BASED ON QFD-TOPSIS METHOD FOR SUPPLIER SELECTION IN IT AREA (CASE STUDY: A PRIVATE BANK IN IRAN). 2017. Available from: https://sid.ir/paper/938820/en

IEEE: Copy

Neda Zendehdel Nobari, Mohammad Ali Sobhanallahi, and SEYED HAMID REZA PASANDIDEH, “A NOVEL HYBRID APPROACH BASED ON QFD-TOPSIS METHOD FOR SUPPLIER SELECTION IN IT AREA (CASE STUDY: A PRIVATE BANK IN IRAN),” presented at the INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING. 2017, [Online]. Available: https://sid.ir/paper/938820/en

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