A New Way to Do Old Work: Exploring User Experience to Improve Library Service

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ALVANKAR E.; FAHIMNIA F.; NESHAT N.; NAGHSHINEH N.

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Journal Paper

Paper Information

Journal: LIBRARIANSHIP AND INFORMATION ORGANIZATION STUDIES (JOURNAL OF NATIONAL STUDIES ON LIBRARIANSHIP AND INFORMATION ORGANIZATION) Year:2020 | Volume:31 | Issue:2 (122) Page(s): 52-64

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Title

A New Way to Do Old Work: Exploring User Experience to Improve Library Service

Author(s)

ALVANKAR E. | FAHIMNIA F. | NESHAT N. | NAGHSHINEH N. | Issue Writer Certificate

Keywords

User experience

Usability

New approaches in information science

UX librarian

Library space

Library website

User interface

Abstract

Purpose: To explore the concept of UX in the context of libraries. Methodology: To find literature about UX in libraries, we searched in online databases; along with we used cite tracking to enrich the results. Findings: Findings illustrated that how UX studies with focus on qualitative approach meet user needs and provide better interaction with Library space, services and website. Conclusion: User experience is an emerging trend with similar philosophy of libraries mission statement. It will likely continue to grow as a recognized specialty within the librarianship profession. Librarians can learn UX methods to devise more innovative ways for meeting the user needs in all library system.

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APA: Copy

ALVANKAR, E., FAHIMNIA, F., NESHAT, N., & NAGHSHINEH, N.. (2020). A New Way to Do Old Work: Exploring User Experience to Improve Library Service. LIBRARIANSHIP AND INFORMATION ORGANIZATION STUDIES (JOURNAL OF NATIONAL STUDIES ON LIBRARIANSHIP AND INFORMATION ORGANIZATION), 31(2 (122) ), 52-64. SID. https://sid.ir/paper/958562/en

Vancouver: Copy

ALVANKAR E., FAHIMNIA F., NESHAT N., NAGHSHINEH N.. A New Way to Do Old Work: Exploring User Experience to Improve Library Service. LIBRARIANSHIP AND INFORMATION ORGANIZATION STUDIES (JOURNAL OF NATIONAL STUDIES ON LIBRARIANSHIP AND INFORMATION ORGANIZATION)[Internet]. 2020;31(2 (122) ):52-64. Available from: https://sid.ir/paper/958562/en

IEEE: Copy

E. ALVANKAR, F. FAHIMNIA, N. NESHAT, and N. NAGHSHINEH, “A New Way to Do Old Work: Exploring User Experience to Improve Library Service,” LIBRARIANSHIP AND INFORMATION ORGANIZATION STUDIES (JOURNAL OF NATIONAL STUDIES ON LIBRARIANSHIP AND INFORMATION ORGANIZATION), vol. 31, no. 2 (122) , pp. 52–64, 2020, [Online]. Available: https://sid.ir/paper/958562/en

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