INTERNATIONAL CONFERENCE INTERDISCIPLINARY STUDIES IN MANAGEMENT AND ENGINEERING | Year:2023 | دوره:6 |Papers Count:5

The aviation industry has become so complicated that the basic airport services will not meet all the up-to-date needs of this area. Therefore, airports invest more in the field of smart environment and providing expandable services. To recognition and improve these kinds of services, passenger experience management (PEM) and passenger flow management (PFM) can clarify and implement step by step the smart airport requirements and services. One of the concerns of passengers and of course airports is to receive and provide appropriate services during peak flights. And its consequences are crowded terminal environment, lack of proper service by passengers and their companions, and also cognitive problems such as anxiety and confusion. This article presents a practical solution to improve passenger experience in peak flights. The mentioned solution covers the travel time of the passenger to the airports, service at the origin airport, flight and service at the destination airport. Also, the performance of the management and the results of using the mentioned solution in Bandar Abbas International Airport are presented.

This research identifies the factors that the realization of organizational digital transformation needs for success. Its purpose is to list the factors that organizations should consider in implementing digital transformation. The research method is exploratory and descriptive and thematic analysis approach has been used. 12 experts purposefully participated in this research. The findings showed that 5 key areas are important in a digital transformation for the organization, which are 1) digital culture (including digital cultural values, digital knowledge management, culture receptive to change and transformation, culture of speed and accuracy in performance, development of culture intellectual property), 2) digital processing (including automation of processes, digital analytics, organization of digital technologies, suitable flexible digital structure, alignment of business processes, digital organizational communication), 3) digital technologies (all technologies including big data, fintech, blockchain and smart contracts, artificial intelligence, Internet of Things, 5G and cloud computing), 4) digital workspace (recruitment of knowledge workers, development of digital skills, digital training, digital thinking room) and 5) digital activity (including digital product development, innovation and idea development processing, digital customer orientation, digital distribution channels, digital customer interaction, digital support, creating and maintaining digital sales platforms and establishing digital security).

Introduction: In today's world, many health issues and challenges can be addressed by improving lifestyle. polycystic ovary syndrome is constantly associated with patients and it causes fatigue and reduces motivation in them. Mobile health has emerged as a solution to improve monitoring and follow-up of people's health, Therefore, the aim of this study is to use gamification in polycystic ovary disease health applications. Method: This study was conducted by reviewing through searches in Pubmed and Scopus databases and combining search keywords including gamification in m-health, gamified m-health without time limit and symptoms of PCOS with AND, OR connectors with time limit of 5 years. Results: In this study, 300 articles were retrieved, and finally 24 articles were selected, and with 10 other compilation sources, 34 articles were used. The findings suggest that there is a two-way relationship between quality of life and symptoms of polycystic ovary, so that increasing the quality of life reduces the symptoms of polycystic ovary. Given that polycystic ovary disease is incurable, only Efforts can be made to reduce its symptoms. Research shows that the use of sports and diet-related applications in mobile health improves physical, mental and psychological health, which is a definition of quality of life. Studies show that the use of gamification in mobile health encourages and motivates the continued use of applications that accelerate the process of reducing symptoms. Conclusion: One of the challenges of continuous monitoring with the use of health along with fatigue is due to continuous use of it. Gamification solves this challenge by increasing motivation, participation, and promoting behavior. Playful health programs increase patients' quality of life, which ultimately reduces the symptoms of polycystic ovaries.

Value co-creation strategy is a new and effective strategy in engaging customers and making them loyal. Online retail platforms, in order to build trust, must respect ethics (security and privacy) so that customers can enter their personal information in that platform with ease. The purpose of this research is to investigate the effects of ethical perceptions on users' participation in value co-creation in online retail stores in Iran. The current research is quantitative, descriptive and survey. The statistical population of this research is all the customers of online retail stores who were randomly sent online through a link, and finally 333 questionnaires were collected and analyzed with SmartPLS software. The results showed that maintaining the privacy of users and maintaining the security of customers in online platforms has affected their participation in the value co-creation strategy. Considering the competition that exists in online retail stores and the need to enter user information to buy products and services online, the issue of user information security and privacy protection has become more important and it is suggested to retail managers suggested to try to use a safe payment gateway and save user information.

Organizational commitment and employee retention is one of the most important concerns of organizations. The accountants of any organization are among the valuable employees who are more careful in their selection and hiring due to dealing with organizational accounts. However, due to various reasons turnover intention is observed among many public sector employees, including accountants. The aim of the current research is to investigate the attitudinal variables that can affect turnover intention. The current research is quantitative, descriptive and survey. The statistical population of this research is all employees of the accounting department of government organizations in Tehran, according to Cochran's formula, 384 people were randomly selected and completed the online questionnaire. And finally, 384 questionnaires were analyzed with SmartPLS software. The results showed that job satisfaction, organizational justice and organizational commitment have a negative and significant effect on turnover intention of accounting department employees. Job burnout has a positive and significant effect on employees' turnover intention, but the impact of career growth opportunities on turnover intention was not observed. It is suggested that public sector policy makers as well as human resource managers focus on creating incentives to increase commitment and job satisfaction and establish organizational justice in all cases. Job burnout is one of the constant issues of public sector employees, especially the accounting sector, which should be delayed with appropriate strategies.