JOURNAL OF EXECUTIVE MANAGEMENT
Year:2009 | Volume:9 | Issue:2 (36)|Papers Count:8

The main purpose of this research is to identify and investigate the main barriers in the way of e-banking development in private banks of Iran. The research is descriptive in method, survey in execution and applicable in purpose. The statistical society of the study consists of 410 banking and e-banking experts and top managers of the private banks. The main recognized barriers, on the base of research literature, were cultural-social, legal-juridical, managerial, financial and technical-technological barriers. These barriers are tested at reliability level of 95% using 29 indexes. At last, the first three hypotheses indicating the existence of cultural-social barriers, legaljuridical barriers and managerial barriers in the way of e-banking development in private banks are accepted respectively with the average score of 7.11, 7.03 and 6.67; Whilst the fourth and fifth hypotheses of the research indicating the existence of technical technological barriers with the average score of 5.94 and financial barriers with 5.43 are not accepted.

Change and chaos can be considered as an integral part of most markets. Thus, the managers of supply chains should accept the lack of certainty and at the same time by cost-effective manner use suitable strategies to coordinate the demand and supply which is called "Supply Chain Ability Evaluation".From a practical view, there are any methods and approaches by researches and practitioners for designing, implementing and evaluating supply chain agility evaluation.This article attempts to identify and measure the agility of a chain and limiting factors in the same chain i.e. the supply chain of the company in question considering competency, speed, responsiveness and flexibility indices as the main characteristics.Hence, through a literature review, the minor indices are extracted and by applying mathematical models and fuzzy numbers, an index is proposed for Supply Chain Agility Evaluation.

Today business organizations by realizing the importance of their customer satisfaction enhancement, gradually leaving off traditional marketing and approaching more toward relationship marketing.Given the crucial importance of this approach as a successful factor of business organizations, the present article has studied the influence of relationship marketing underpinning, namely trust, commitment, communication, conflict handling and competence on enhancing customer satisfaction from services which rendered by a bank. This is a descriptive survey study, which its samples are made up of 160 customers of different branches of Saman Bank in Isfahan city. Its data gathering instrument was a self administered questionnaire. Data analysis is done by means of a multiple regression model. The results indicate that the relationship marketing variables accordingly competence (0/253), communication (0/204), trust (0/136), and conflict management (0/095) had the most influence on customer satisfaction from the services rendered by the bank, but commitment has no significant relation on their satisfaction.

In this article, we tried to specify the factors that prevent the performing of monetary and financial exchanges between banks and governmental agencies.In this field, three dimension that called: using services, getting services, and harmony between governmental agencies and bank network, by human factors, organizational factors and technical factors as substructure factors in electronic financial and monetary exchanges by menstruation method were evaluated.The results show that across the threefold dimensions of research theoretical model. the third dimension i.e dimension of technical and executive harmonies that is necessary for using and getting services between country’s governmental agency and bank network, with the average of 42.2 is the most important obstacle for our purposes.Versus, the getting services dimension of bank network with the average of 76.6 has an acceptive preparedness for our targets.Also, the preparedness situation of model's second dimension, namely, using services dimension of governmental agencies with the average of 61.2 is goodish.

Analysis of ICT impacts on the economic performance has been started since 1990s. Researches have found that ICT have remarkable effect on TFP in both developed and developing countries. The aim of this paper is to investigate the impacts of ICT on the TFP in Iran using Vector Error Correction method during the years of 1966-2005.Findings indicate that non- ICT capital and ICT per capita have positive effect on the TFP. The elasticity of TFP relative to non- ICT and ICT capital per capita is 0.58 and 0.02 respectively. Human capital has positive effect but not stable. The elasticity of TFP relative price level and saving over national income is -0.07 and 0.08 respectively. So, the non ICT, ICT and human capital, saving accumulation have positive effect and inflation has negative effect on the TFP. In addition, there is a causality relationship from descriptive variables on the TFP in short run and long run.

The acceptance of technology by target groups has been studied as one of the important research axis during the past years in the area of information technology. In most researches, the attitude, subjective norm and perceived behavioral control are known as determinant factors of the acceptance of different technologies. Hence, it sounds that in virtual environment the factors mentioned above cannot describe the users behavior completely, but regarding the importance of subject, this study has been tried according to the Decomposed Theory of Planned Behavior (DTPB) and linkage of the trust construct to that for developing the pattern in question, the research hypothesis would be designed and tested using the internet banking of Bank Melli customers of Iran, Tehran.The results of the research which obtained by statistical analysis via the Structural Equation Modeling (SEM) of LISREL show that attitude, subjective norm, perceived behavioral control and trust are the main effective factors on intention of customers to use the internet banking services. Moreover, the added trust construct explains the additional variance of behavioral intention.