The Effect of Quality of Work Life on the Organizational Behavior of Hotel Staff(Case study: Tehran Homa 5-Star Hotel's Staff)

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

Ebrahim Bay Salami Gholam Heydar; Shafieiyan Mehrnaz; Shaban Zadeh Belalmi Tayebeh

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: TOURISM AND DEVELOPMENT Year:2022 | Volume: | Issue: Page(s): 191-209

Download Full-Text

Persian Verion

View:

158

Download:

Cites:

Information Journal Paper

Title

The Effect of Quality of Work Life on the Organizational Behavior of Hotel Staff(Case study: Tehran Homa 5-Star Hotel's Staff)

Author(s)

Ebrahim Bay Salami Gholam Heydar | Shafieiyan Mehrnaz | Shaban Zadeh Belalmi Tayebeh | Issue Writer Certificate

Keywords

Hotel Industry

quality of work life

Organizational Behavior

job stability

up-to-dateness

Abstract

In the Hotel Industry, human capital plays a vital role and increasing productivity depends on managing the quality of work life of the employees. Increasing the quality of work life improves the effectiveness and efficiency of Organizational Behavior. Issues such as desertion, underperformance, absenteeism decrease with increasing quality of work life and work commitment, job satisfaction and employee participation improve. In comparison to other categories, paying attention to the quality of work life in five-star hotels is more effective in promoting Organizational Behavior and the brand. To form the conceptual model of this research, several social science theories, especially Homans' Social Exchange theory, the Individual-Environment Suitability of Nye, Su, Rounds & Drasgow and Walton’, s model have been used. In this applied study, survey method is used. The statistical population of the study is Homa Hotel Group employees. The statistical sample includes all 200 managers and employees of Tehran Homa Hotel who were selected through consensus sampling method. Data were collected using a Likert's five-choice spectrum scale questionnaire. Kolmogorov-Smirnov test was used to evaluate the normality of inferential metric statistics data and Cronbach's Alpha Coefficient (0. 87) to measure the reliability of the measurement tool. Pearson Correlation and multivariate regression tests were used to test the research hypotheses and data were analyzed via SPSS22 software. The findings showed that the components of "job stability", "attention to innovation process", "up-to-datedness" and "feeling safe and relaxed" had the greatest effect on the Organizational Behavior of the staff, respectively. The findings of this study explicitly show that this research has achieved its main objectives which is to identify and to prioritize the components and variables affecting Organizational Behavior from the quality of work life perspective.

Cites

No record.

References

No record.

Cite

APA: Copy

Ebrahim Bay Salami, Gholam Heydar, Shafieiyan, Mehrnaz, & Shaban Zadeh Belalmi, Tayebeh. (2022). The Effect of Quality of Work Life on the Organizational Behavior of Hotel Staff(Case study: Tehran Homa 5-Star Hotel's Staff). TOURISM AND DEVELOPMENT, 11(1 ), 191-209. SID. https://sid.ir/paper/1045500/en

Vancouver: Copy

Ebrahim Bay Salami Gholam Heydar, Shafieiyan Mehrnaz, Shaban Zadeh Belalmi Tayebeh. The Effect of Quality of Work Life on the Organizational Behavior of Hotel Staff(Case study: Tehran Homa 5-Star Hotel's Staff). TOURISM AND DEVELOPMENT[Internet]. 2022;11(1 ):191-209. Available from: https://sid.ir/paper/1045500/en

IEEE: Copy

Gholam Heydar Ebrahim Bay Salami, Mehrnaz Shafieiyan, and Tayebeh Shaban Zadeh Belalmi, “The Effect of Quality of Work Life on the Organizational Behavior of Hotel Staff(Case study: Tehran Homa 5-Star Hotel's Staff),” TOURISM AND DEVELOPMENT, vol. 11, no. 1 , pp. 191–209, 2022, [Online]. Available: https://sid.ir/paper/1045500/en

Related Journal Papers

No record.

Related Seminar Papers

No record.

Related Plans

No record.

Recommended Workshops