A FUZZY MULTI-CRITERIA DECISION APPROACH FOR PERFORMANCE EVALUATION AND IMPROVE THE GAPS AMONG SHIRAZ UNIVERSITY OF MEDICAL SCIENCES’ TEACHING HOSPITALS BASED ON BALANCED SCORE CARD APPROACH

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ALIMOHAMADIYAN ELHAM; SHAFIEE MORTEZA

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

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Journal: Razi Journal of Medical Sciences Year:2016 | Volume:22 | Issue:140 Page(s): 12-24

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Title

A FUZZY MULTI-CRITERIA DECISION APPROACH FOR PERFORMANCE EVALUATION AND IMPROVE THE GAPS AMONG SHIRAZ UNIVERSITY OF MEDICAL SCIENCES’ TEACHING HOSPITALS BASED ON BALANCED SCORE CARD APPROACH

Author(s)

ALIMOHAMADIYAN ELHAM | SHAFIEE MORTEZA | Issue Writer Certificate

Keywords

PERFORMANCE EVALUATIONQ2

BALANCED SCORECARDQ2

FUZZY MULTI ATTRIBUTE DECISION MAKINGQ2

FUZZY DEMATELQ2

FUZZY ANPQ2

FUZZY TOPSISQ2

FUZZY VIKORQ2

Abstract

Background: Ranking hospitals are important for their staff motivation and lifting spirit of competition and effort. Ranking hospital is not take place unless an accurate assessment is encouraged. In this study, we used FMCDM, BSC approaches to rank Shiraz University of Medical Sciences’ teaching hospitals.Methods: This is a case study. Statistical population consisted of 12 teaching hospitals affiliated to Shiraz University of Medical Sciences. For ranking these hospitals, four fuzzy multi-criteria decision tools including FUZZY DEMATEL, FUZZY ANP, FUZZY TOPSIS and FUZZY VIKOR were used. Excel software was used for analysis of data.Results: Based on FUZZY VIKOR results, the worst options were Ghotbodin, Namazi and Rajai hospitals, respectively. These three options obtained the lowest value of the performance in the 3 top indexes on the scale fuzzy decision matrix TOPSIS method. This means that the strengthening of the 3 criteria must be a very important factor in determining growth strategies of Ghotbodin, Namazi and Rajai hospitals. Dastgheib, Shoushtari and Khalili Hospitals are among the best options that obtained the highest value in the decision matrix Scale FUZZY TOPSIS method for 3 superior indexes.Conclusion: The point to note is that, it is true that these 3 hospitals are known as the best hospitals, but in "the successful CPCR" criteria as the most important selection criteria, did not obtain not the highest scores. As a result, if these hospitals become more degraded in the future under the criteria of "the successful CPCR", they will lose their high rank among other options.

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APA: Copy

ALIMOHAMADIYAN, ELHAM, & SHAFIEE, MORTEZA. (2016). A FUZZY MULTI-CRITERIA DECISION APPROACH FOR PERFORMANCE EVALUATION AND IMPROVE THE GAPS AMONG SHIRAZ UNIVERSITY OF MEDICAL SCIENCES’ TEACHING HOSPITALS BASED ON BALANCED SCORE CARD APPROACH. RAZI JOURNAL OF MEDICAL SCIENCES (JOURNAL OF IRAN UNIVERSITY OF MEDICAL SCIENCES), 22(140), 12-24. SID. https://sid.ir/paper/10542/en

Vancouver: Copy

ALIMOHAMADIYAN ELHAM, SHAFIEE MORTEZA. A FUZZY MULTI-CRITERIA DECISION APPROACH FOR PERFORMANCE EVALUATION AND IMPROVE THE GAPS AMONG SHIRAZ UNIVERSITY OF MEDICAL SCIENCES’ TEACHING HOSPITALS BASED ON BALANCED SCORE CARD APPROACH. RAZI JOURNAL OF MEDICAL SCIENCES (JOURNAL OF IRAN UNIVERSITY OF MEDICAL SCIENCES)[Internet]. 2016;22(140):12-24. Available from: https://sid.ir/paper/10542/en

IEEE: Copy

ELHAM ALIMOHAMADIYAN, and MORTEZA SHAFIEE, “A FUZZY MULTI-CRITERIA DECISION APPROACH FOR PERFORMANCE EVALUATION AND IMPROVE THE GAPS AMONG SHIRAZ UNIVERSITY OF MEDICAL SCIENCES’ TEACHING HOSPITALS BASED ON BALANCED SCORE CARD APPROACH,” RAZI JOURNAL OF MEDICAL SCIENCES (JOURNAL OF IRAN UNIVERSITY OF MEDICAL SCIENCES), vol. 22, no. 140, pp. 12–24, 2016, [Online]. Available: https://sid.ir/paper/10542/en

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