Identification of the Factors Affecting Decision-making, Challenges and Obstacles, and Evaluation Criteria of Hospital Services Outsourcing: A Scoping Review

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Faghieh Fatemeh; Shirzad Shirin; Amraei Mahdi; FARAJI KHIAVI FARZAD

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Journal Paper

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Journal: Depiction of Health Year:2023 | Volume:14 | Issue:1 Page(s): 83-98

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Title

Identification of the Factors Affecting Decision-making, Challenges and Obstacles, and Evaluation Criteria of Hospital Services Outsourcing: A Scoping Review

Author(s)

Faghieh Fatemeh | Shirzad Shirin | Amraei Mahdi | FARAJI KHIAVI FARZAD | Issue Writer Certificate

Keywords

Outsourcing

Outsourced Services

Decision Making

Review

Abstract

In this study, a scoping Review method based on the Arksey and O'Malley protocol was adopted. All articles published in four databases, namely SID, Magiran, Emerald, PubMed, and Google Scholar search engine were searched and collected using appropriate keywords. The inclusion criteria of this study were English and Persian original/Review articles as well as case studies. Using qualitative analysis and coding approach, finally, the content of the entered studies was analyzed and summarized in the designed tables based on three main areas of criteria and factors affecting the decision-making, evaluation criteria, as well as Outsourcing challenges and obstacles. A total of 44 studies were included in the present study. According to our study results, the criteria and factors effective in decision-making process of Outsourcing hospital services included four components of the activity nature, internal and external stimuli, and supplier characteristics,and those effective in evaluation criteria included four financial components of beneficiaries, process internal and growth, learning, and innovation. Challenges and obstacles of Outsourcing were also divided into four components including legal, structural, organizational, financial, and administrative components. To achieve a successful Outsourcing in the organization, especially in the hospital, it was necessary that a scientific approach should be adopted in this field in order to formulate executive instructions and principles, implement strong laws, and strengthen the supervision.

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APA: Copy

Faghieh, Fatemeh, Shirzad, Shirin, Amraei, Mahdi, & FARAJI KHIAVI, FARZAD. (2023). Identification of the Factors Affecting Decision-making, Challenges and Obstacles, and Evaluation Criteria of Hospital Services Outsourcing: A Scoping Review. DEPICTION OF HEALTH, 14(1 ), 83-98. SID. https://sid.ir/paper/1070982/en

Vancouver: Copy

Faghieh Fatemeh, Shirzad Shirin, Amraei Mahdi, FARAJI KHIAVI FARZAD. Identification of the Factors Affecting Decision-making, Challenges and Obstacles, and Evaluation Criteria of Hospital Services Outsourcing: A Scoping Review. DEPICTION OF HEALTH[Internet]. 2023;14(1 ):83-98. Available from: https://sid.ir/paper/1070982/en

IEEE: Copy

Fatemeh Faghieh, Shirin Shirzad, Mahdi Amraei, and FARZAD FARAJI KHIAVI, “Identification of the Factors Affecting Decision-making, Challenges and Obstacles, and Evaluation Criteria of Hospital Services Outsourcing: A Scoping Review,” DEPICTION OF HEALTH, vol. 14, no. 1 , pp. 83–98, 2023, [Online]. Available: https://sid.ir/paper/1070982/en

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