The Impact of Human Capital and Electronic Banking on the Profitability of Banks

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KAFILI VAHID; Mirzaei MEHDI; ABDALI SAKINEH

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Journal Paper

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Journal: COMMERCIAL SURVEYS Year:2022 | Volume:20 | Issue:116 Page(s): 45-56

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Title

The Impact of Human Capital and Electronic Banking on the Profitability of Banks

Author(s)

KAFILI VAHID | Mirzaei MEHDI | ABDALI SAKINEH | Issue Writer Certificate

Keywords

Human Capital / Electronic Banking / Profitability

Abstract

In this study, the effect of electronic banking and human capital on the profitability of banks and the moderating role of human capital in the effectiveness of electronic banking on profitability were investigated. For this purpose, data from 16 banks for the years 2011 to 2019 and generalized method of moments were used. The results of estimation of regression show that the expansion of electronic banking and human capital on the profitability of selected banks has been positive and significant and human capital further increases the bank's ability to enjoy the benefits of electronic banking.

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