AGENT-BASED SIMULATION OF BANKING SERVICE SUPPLY CHAIN BASED ON SERVICE-DOMINANT LOGIC

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MANSOURI SAEEDEH; AZAR ADEL; DIVANDARI ALI; RAMEZANIAN RASOOL

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Paper Information

Journal: JOURNAL OF BUSINESS MANAGEMENT Year:2017 | Volume:9 | Issue:3 Page(s): 661-688

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Information Journal Paper

Title

AGENT-BASED SIMULATION OF BANKING SERVICE SUPPLY CHAIN BASED ON SERVICE-DOMINANT LOGIC

Author(s)

MANSOURI SAEEDEH | AZAR ADEL | DIVANDARI ALI | RAMEZANIAN RASOOL | Issue Writer Certificate

Keywords

AGENT BASED SIMULATIONQ1

BANKING SERVICE SUPPLY CHAINQ1

CUSTOMER- SUPPLIER DUALITYQ1

SERVICE DOMINANT LOGICQ1

Abstract

Considering the development of services in global economy, redefinition of supply chain management in this context is necessary because the concept of supply chain management cannot be applied to serviceoriented businesses. Therefore, this paper aims to identify the BANKING SERVICE SUPPLY CHAIN and perform an agent-based simulation using a SERVICE DOMINANT LOGIC approach; this is important due to the necessity of developing an applicable model for supply chain management of banking services. This supply chain model is processed through agent-based simulation in Netlogo for 5 banks in privatized and private sectors during 1388-1404, where market share is 32.4%. This model considers the flow of profit and other important parameters related to the customers, the bank, the central bank, and other banks and corporations during the mentioned period. The results of the experiments and analyses in multiple simulation times indicated the variations and changes of the important parameters associated with abovementioned factors during these years.

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APA: Copy

MANSOURI, SAEEDEH, AZAR, ADEL, DIVANDARI, ALI, & RAMEZANIAN, RASOOL. (2017). AGENT-BASED SIMULATION OF BANKING SERVICE SUPPLY CHAIN BASED ON SERVICE-DOMINANT LOGIC. JOURNAL OF BUSINESS MANAGEMENT, 9(3 ), 661-688. SID. https://sid.ir/paper/140147/en

Vancouver: Copy

MANSOURI SAEEDEH, AZAR ADEL, DIVANDARI ALI, RAMEZANIAN RASOOL. AGENT-BASED SIMULATION OF BANKING SERVICE SUPPLY CHAIN BASED ON SERVICE-DOMINANT LOGIC. JOURNAL OF BUSINESS MANAGEMENT[Internet]. 2017;9(3 ):661-688. Available from: https://sid.ir/paper/140147/en

IEEE: Copy

SAEEDEH MANSOURI, ADEL AZAR, ALI DIVANDARI, and RASOOL RAMEZANIAN, “AGENT-BASED SIMULATION OF BANKING SERVICE SUPPLY CHAIN BASED ON SERVICE-DOMINANT LOGIC,” JOURNAL OF BUSINESS MANAGEMENT, vol. 9, no. 3 , pp. 661–688, 2017, [Online]. Available: https://sid.ir/paper/140147/en

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