AN EVALUATION AND PRIORITIZATION OF EDUCATIONAL QUALITY FROM THE POINT OF VIEW OF SHIRAZ AZAD UNIVERSITY FACULTY MEMBERS USING PROBLEM-SOLVING APPROACH AND SIX-SIGMA INSTRUMENT

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AMIN SHAYAN JAHROMI SH.; JAMALZADEH M.; SOURGHALI A.

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Journal: JOURNAL OF NEW APPROACH IN EDUCATIONAL ADMINISTRATION Year:2013 | Volume:4 | Issue:2 (14) Page(s): 65-82

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Title

AN EVALUATION AND PRIORITIZATION OF EDUCATIONAL QUALITY FROM THE POINT OF VIEW OF SHIRAZ AZAD UNIVERSITY FACULTY MEMBERS USING PROBLEM-SOLVING APPROACH AND SIX-SIGMA INSTRUMENT

Author(s)

AMIN SHAYAN JAHROMI SH. | JAMALZADEH M. | SOURGHALI A. | Issue Writer Certificate

Keywords

EDUCATION QUALITYQ2

SIX SIGMAQ2

THE DMAIC PROBLEMQ2

PROBLEM-SOLVING APPROACHQ2

FACULTY MEMBERSQ2

Abstract

This study aimed at evaluating and prioritizing educational quality from the Point of View of Shiraz Azad University FACULTY MEMBERS Using DMAIC (Define, Measure, Analyze, Improve, Control) PROBLEM-SOLVING APPROACH and Six-sigma Instrument in the academic year 2010-2011. Out of a population of 307 FACULTY MEMBERS in Shiraz Azad University, 169 respondents were sampled according to Morgan’s table using proportional stratified sampling method. Research instrument was a fifty-four item questionnaire developed by the current researchers to assess educational quality. When its face validity was established by some FACULTY MEMBERS of the respective university, its content-related validity was assessed employing item analysis. The reliability of the questionnaire was calculated using Cronbach’s alpha. In statistical analysis, inferential statistics was used (one-sample t-test and analysis of variance of repeated measures). The research findings revealed that in evaluating and prioritizing of DMAIC steps in relation to EDUCATION QUALITY, the highest and the lowest mean were those of control (2/83) and analysis steps (2/57) respectively. There was no significant difference between these two scales. The results also indicated that all these scales were significantly lower than the desired level of quality.

Cites

The Perceptions of Students toward the Quality of Educational Services at Zahedan University of Medical Sciences, Based on the SERVQUAL Model during the Academic Year 2017-2018

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APA: Copy

AMIN SHAYAN JAHROMI, SH., JAMALZADEH, M., & SOURGHALI, A.. (2013). AN EVALUATION AND PRIORITIZATION OF EDUCATIONAL QUALITY FROM THE POINT OF VIEW OF SHIRAZ AZAD UNIVERSITY FACULTY MEMBERS USING PROBLEM-SOLVING APPROACH AND SIX-SIGMA INSTRUMENT. JOURNAL OF NEW APPROACH IN EDUCATIONAL ADMINISTRATION, 4(2 (14)), 65-82. SID. https://sid.ir/paper/168642/en

Vancouver: Copy

AMIN SHAYAN JAHROMI SH., JAMALZADEH M., SOURGHALI A.. AN EVALUATION AND PRIORITIZATION OF EDUCATIONAL QUALITY FROM THE POINT OF VIEW OF SHIRAZ AZAD UNIVERSITY FACULTY MEMBERS USING PROBLEM-SOLVING APPROACH AND SIX-SIGMA INSTRUMENT. JOURNAL OF NEW APPROACH IN EDUCATIONAL ADMINISTRATION[Internet]. 2013;4(2 (14)):65-82. Available from: https://sid.ir/paper/168642/en

IEEE: Copy

SH. AMIN SHAYAN JAHROMI, M. JAMALZADEH, and A. SOURGHALI, “AN EVALUATION AND PRIORITIZATION OF EDUCATIONAL QUALITY FROM THE POINT OF VIEW OF SHIRAZ AZAD UNIVERSITY FACULTY MEMBERS USING PROBLEM-SOLVING APPROACH AND SIX-SIGMA INSTRUMENT,” JOURNAL OF NEW APPROACH IN EDUCATIONAL ADMINISTRATION, vol. 4, no. 2 (14), pp. 65–82, 2013, [Online]. Available: https://sid.ir/paper/168642/en

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