PROVIDING A MODEL TO IDENTIFY THE EFFECTS OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEMS IN QUALITY MANAGEMENT SYSTEMS

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LOTFI MOHAMMAD REZA; ROUHANI SAEED; NOURI KOUPAEI MEHRDAD

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Journal: Year:2011 | Volume:6 | Issue:16 Page(s): 73-88

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Title

PROVIDING A MODEL TO IDENTIFY THE EFFECTS OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEMS IN QUALITY MANAGEMENT SYSTEMS

Author(s)

LOTFI MOHAMMAD REZA | ROUHANI SAEED | NOURI KOUPAEI MEHRDAD | Issue Writer Certificate

Keywords

ENTERPRISE RESOURCE PLANNING (ERP)Q2

QUALITY CONTROL MODULEQ2

TOTAL QUALITY MANAGEMENT (TQM)Q2

Abstract

ERP is being frequently implemented in many organizations recently. So, there is a significant question still need to be answered: “How can we use potential data and intelligence ERP systems in the effective quality control systems?” This paper aims at exploring the capabilities of ERP systems and extracting features of these systems to increase the effectiveness of quality control in enterprises. The researchers in this paper have intended to use information technology as an activator of quality control. This study has been conducted based on a survey research method and data collection has obtained by questionnaires. According to fundamental studies, all indicators were identified for an ERP system. Testing hypothesis, some indicators for the design of an effective QUALITY CONTROL MODULE was identified such as the tracking information, reducing quality costs, reducing bureaucracy, accurate record of customer orders, integrating operations, and etc. On this basis, a model is presented in three parts which is recommended all these factors should be used in design quality control and quality management modules.

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APA: Copy

LOTFI, MOHAMMAD REZA, ROUHANI, SAEED, & NOURI KOUPAEI, MEHRDAD. (2011). PROVIDING A MODEL TO IDENTIFY THE EFFECTS OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEMS IN QUALITY MANAGEMENT SYSTEMS. JOURNAL OF INDUSTRIAL MANAGEMENT, 6(16), 73-88. SID. https://sid.ir/paper/171155/en

Vancouver: Copy

LOTFI MOHAMMAD REZA, ROUHANI SAEED, NOURI KOUPAEI MEHRDAD. PROVIDING A MODEL TO IDENTIFY THE EFFECTS OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEMS IN QUALITY MANAGEMENT SYSTEMS. JOURNAL OF INDUSTRIAL MANAGEMENT[Internet]. 2011;6(16):73-88. Available from: https://sid.ir/paper/171155/en

IEEE: Copy

MOHAMMAD REZA LOTFI, SAEED ROUHANI, and MEHRDAD NOURI KOUPAEI, “PROVIDING A MODEL TO IDENTIFY THE EFFECTS OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEMS IN QUALITY MANAGEMENT SYSTEMS,” JOURNAL OF INDUSTRIAL MANAGEMENT, vol. 6, no. 16, pp. 73–88, 2011, [Online]. Available: https://sid.ir/paper/171155/en

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