EVALUATION OF KNOWLEDGE MANAGEMENT INDICES' IMPACT ON IMPROVING COMPETITIVENESS OF SMALL & MEDIUM ENTERPRISES

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ZANDHESSAMI HESSAM; ASHTIANIPOUR ZEINAB; POORKHALIL NESA

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Journal: Year:2014 | Volume:9 | Issue:SPECIAL ISSUE ON KNOWLEDGE MANAGEMENT Page(s): 27-42

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Title

EVALUATION OF KNOWLEDGE MANAGEMENT INDICES' IMPACT ON IMPROVING COMPETITIVENESS OF SMALL & MEDIUM ENTERPRISES

Author(s)

ZANDHESSAMI HESSAM | ASHTIANIPOUR ZEINAB | POORKHALIL NESA | Issue Writer Certificate

Keywords

KNOWLEDGE MANAGEMENTQ2

COMPETITIVENESSQ2

DEMATELQ2

Abstract

Existing in this complex competition will be impossible without considering knowledge and managing it in the organizations. Considering the competitive environment in Iranian organizations and their distance from international competition standards, this paper evaluates KNOWLEDGE MANAGEMENT's impact on COMPETITIVENESS of S&M enterprises. The purpose of this study is to discover the connection between KNOWLEDGE MANAGEMENT and COMPETITIVENESS of organizations. After reviewing the literature in this field resources, KNOWLEDGE MANAGEMENT Indices categories in seven dimensions and then different aspects of COMPETITIVENESS was extracted. Due to the limited number of experts who know KNOWLEDGE MANAGEMENT and COMPETITIVENESS as well and are mastered on them, in this study, analyzing cause and effect’s equation methods in terms of Multiple Attribute Decision-making are used to extract the rate of the effects. Results based on DEMATEL techniques Algorithm are analyzed and the rate of influencing and being influenced is evaluated. Based on research findings KNOWLEDGE MANAGEMENT have an effect on the COMPETITIVENESS of Small & Medium Enterprises, and “team learning & sharing knowledge” is determined as the most influential factor. Among the measures of the COMPETITIVENESS “profitability” also scored the most points for the affected factors.

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APA: Copy

ZANDHESSAMI, HESSAM, ASHTIANIPOUR, ZEINAB, & POORKHALIL, NESA. (2014). EVALUATION OF KNOWLEDGE MANAGEMENT INDICES' IMPACT ON IMPROVING COMPETITIVENESS OF SMALL & MEDIUM ENTERPRISES. JOURNAL OF INDUSTRIAL MANAGEMENT, 9(SPECIAL ISSUE ON KNOWLEDGE MANAGEMENT), 27-42. SID. https://sid.ir/paper/171201/en

Vancouver: Copy

ZANDHESSAMI HESSAM, ASHTIANIPOUR ZEINAB, POORKHALIL NESA. EVALUATION OF KNOWLEDGE MANAGEMENT INDICES' IMPACT ON IMPROVING COMPETITIVENESS OF SMALL & MEDIUM ENTERPRISES. JOURNAL OF INDUSTRIAL MANAGEMENT[Internet]. 2014;9(SPECIAL ISSUE ON KNOWLEDGE MANAGEMENT):27-42. Available from: https://sid.ir/paper/171201/en

IEEE: Copy

HESSAM ZANDHESSAMI, ZEINAB ASHTIANIPOUR, and NESA POORKHALIL, “EVALUATION OF KNOWLEDGE MANAGEMENT INDICES' IMPACT ON IMPROVING COMPETITIVENESS OF SMALL & MEDIUM ENTERPRISES,” JOURNAL OF INDUSTRIAL MANAGEMENT, vol. 9, no. SPECIAL ISSUE ON KNOWLEDGE MANAGEMENT, pp. 27–42, 2014, [Online]. Available: https://sid.ir/paper/171201/en

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