PROMOTING QUALITY IN CANDY AND CHOCOLATE INDUSTRY USING QFD AND AHP

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JAFARNEJAD AHMAD; MOMENI MANSOOR; ABDAALI MEHDI HASAN

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Journal: Year:2010 | Volume:5 | Issue:11 Page(s): 36-52

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Information Journal Paper

Title

PROMOTING QUALITY IN CANDY AND CHOCOLATE INDUSTRY USING QFD AND AHP

Author(s)

JAFARNEJAD AHMAD | MOMENI MANSOOR | ABDAALI MEHDI HASAN | Issue Writer Certificate

Keywords

QUALITY FUNCTION DEPLOYMENT (QFD)Q2

ANALYTIC HIERARCHY PROCESS (AHP)Q2

CANDY AND CHOCOLATE INDUSTRYQ3

Abstract

Quality Function Deployment (QFD) is one of modern methods of quality engineering. QFD includes market study, finding customers, customers' needs identification, and then considering their needs in all stages of design and production. Analytic Hierarchy Process (AHP) method, like what carries out in human mind, deals with analysis of the subjects. This method enables the decision makers to determine the simultaneous impacts and counter effects of many of complicate and ambiguous situations. This procedure helps decision-makers to arrange the priorities according to their aims, knowledge, and experience, in way that consider their emotions and judgments directly. The aim of this research is to improve the quality of products in CANDY AND CHOCOLATE INDUSTRY through utilizing Quality Function Deployment (QFD). For this reason after collecting the demands of target customers, through utilizing experts' viewpoints, the technical and engineering necessities related to any of the customers' demands were identified. By using Analytic Hierarchy Process (AHP), the customers' demands have also been prioritized based on their importance.

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APA: Copy

JAFARNEJAD, AHMAD, MOMENI, MANSOOR, & ABDAALI, MEHDI HASAN. (2010). PROMOTING QUALITY IN CANDY AND CHOCOLATE INDUSTRY USING QFD AND AHP. JOURNAL OF INDUSTRIAL MANAGEMENT, 5(11), 36-52. SID. https://sid.ir/paper/171242/en

Vancouver: Copy

JAFARNEJAD AHMAD, MOMENI MANSOOR, ABDAALI MEHDI HASAN. PROMOTING QUALITY IN CANDY AND CHOCOLATE INDUSTRY USING QFD AND AHP. JOURNAL OF INDUSTRIAL MANAGEMENT[Internet]. 2010;5(11):36-52. Available from: https://sid.ir/paper/171242/en

IEEE: Copy

AHMAD JAFARNEJAD, MANSOOR MOMENI, and MEHDI HASAN ABDAALI, “PROMOTING QUALITY IN CANDY AND CHOCOLATE INDUSTRY USING QFD AND AHP,” JOURNAL OF INDUSTRIAL MANAGEMENT, vol. 5, no. 11, pp. 36–52, 2010, [Online]. Available: https://sid.ir/paper/171242/en

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