SUSTAINABLE BALANCE SCORE CARD FOR ASSESSMENT OF MANAGEMENT SYSTEMS WITH FOCUS ON DEMATEL-FANP APPROACH (A CASE STUDY OF GAS COMPANIES IN FARS)

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SHAFIEE MORTEZA; MOMENI MANSOUR; KOCHAK DEZFOLI MARYAM

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Journal: PRODUCTIVITY MANAGEMENT (BEYOND MANAGEMENT) Year:2018 | Volume:11 | Issue:44 Page(s): 123-156

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Title

SUSTAINABLE BALANCE SCORE CARD FOR ASSESSMENT OF MANAGEMENT SYSTEMS WITH FOCUS ON DEMATEL-FANP APPROACH (A CASE STUDY OF GAS COMPANIES IN FARS)

Author(s)

SHAFIEE MORTEZA | MOMENI MANSOUR | KOCHAK DEZFOLI MARYAM | Issue Writer Certificate

Keywords

MANAGEMENT SYSTEMSQ1

PERFORMANCE ASSESSMENTQ1

SUSTAINABILITY BALANCE SCORE CARDQ2

Abstract

MANAGEMENT SYSTEMS assessment is one of the fundamental issues that has recently been of concern for decision makers particularly for managers. Utilizing the Sustainable Development Approach, the present study introduces a new model of SUSTAINABILITY BALANCE SCORE CARD (SBSC) plus Multi Attribute Decision Making to assess the management system operations in energy consumption in gas companies in Fars. The study integrated the concept of Sustainable Development to the parallel Balance Score Card in order find out the structural network of relations using DEMATEL approach and finally prioritize management system selection employing a FAHP analysis. The results of DEMATEL approach showed that various aspects of Sustainability and Internal Processes were of higher priority compared to Stockholders’ Training and Growth. The results of FAHP analysis indicated that among all attributes under scrutiny, four sets of SBSC were of paramount importance: Average Workforce Training (Training and Growth facet), Customer Satisfaction (Stockholders facet), Responsibility Retention (Social branch of Sustainability facet), Productivity (Economical branch of Sustainability facet), Employee Safety and Health (Environmental branch of Sustainability facet) and Energy Consumption (internal processes facet). Research findings also indicated that Energy Management System (50001) was of higher priority compared to other systems.

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APA: Copy

SHAFIEE, MORTEZA, MOMENI, MANSOUR, & KOCHAK DEZFOLI, MARYAM. (2018). SUSTAINABLE BALANCE SCORE CARD FOR ASSESSMENT OF MANAGEMENT SYSTEMS WITH FOCUS ON DEMATEL-FANP APPROACH (A CASE STUDY OF GAS COMPANIES IN FARS). PRODUCTIVITY MANAGEMENT (BEYOND MANAGEMENT), 11(44 ), 123-156. SID. https://sid.ir/paper/182034/en

Vancouver: Copy

SHAFIEE MORTEZA, MOMENI MANSOUR, KOCHAK DEZFOLI MARYAM. SUSTAINABLE BALANCE SCORE CARD FOR ASSESSMENT OF MANAGEMENT SYSTEMS WITH FOCUS ON DEMATEL-FANP APPROACH (A CASE STUDY OF GAS COMPANIES IN FARS). PRODUCTIVITY MANAGEMENT (BEYOND MANAGEMENT)[Internet]. 2018;11(44 ):123-156. Available from: https://sid.ir/paper/182034/en

IEEE: Copy

MORTEZA SHAFIEE, MANSOUR MOMENI, and MARYAM KOCHAK DEZFOLI, “SUSTAINABLE BALANCE SCORE CARD FOR ASSESSMENT OF MANAGEMENT SYSTEMS WITH FOCUS ON DEMATEL-FANP APPROACH (A CASE STUDY OF GAS COMPANIES IN FARS),” PRODUCTIVITY MANAGEMENT (BEYOND MANAGEMENT), vol. 11, no. 44 , pp. 123–156, 2018, [Online]. Available: https://sid.ir/paper/182034/en

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