INVESTIGATING AND ANALYSIS THE ROLE OF QUALITY MANAGEMENT IN CONSTRUCTING KNOWLEDGE MANAGEMENT VALUE CHAIN IN ORGANIZATION

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BAHREINI K.; HOUSHANGI M.

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Journal: Journal of Management Future Research Year:2010 | Volume:20 | Issue:83 Page(s): 99-120

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Title

INVESTIGATING AND ANALYSIS THE ROLE OF QUALITY MANAGEMENT IN CONSTRUCTING KNOWLEDGE MANAGEMENT VALUE CHAIN IN ORGANIZATION

Author(s)

BAHREINI K. | HOUSHANGI M. | Issue Writer Certificate

Keywords

QUALITY MANAGEMENT SYSTEMSQ3

PERSPECTIVE OF HUMAN RESOURCESQ3

KNOWLEDGE MANAGEMENT VALUE CHAINQ3

INFRASTRUCTURES OF KNOWLEDGE MANAGEMENTQ3

Abstract

Nowadays, with developing and promoting knowledge in organizations, effective management of knowledge in trend of organizational goals is so important. Constructing INFRASTRUCTURES OF KNOWLEDGE MANAGEMENT is crucial for better controlling and monitoring of organizational knowledge. Knowledge is a capital that couldn't dominate it simply. For guide employee of organization toward constructing and managing infrastructures of knowledge, it should be provided stimulus factors for them. Quality Management as a comprehensive management system could has a crucial role in creating provocative factors for organization's employee. In this article, with the PERSPECTIVE OF HUMAN RESOURCES to quality management, we want to investigate influences of people-oriented factors of quality management in constructing KNOWLEDGE MANAGEMENT VALUE CHAIN activities in organization, at three dimensions, that include: Top management leadership and commitment, Plans of promoting competences of employees and Customer-Oriented.From results of literature review and case study of research, at all of factors in quality management, we concluded that quality management has discernible relation with KNOWLEDGE MANAGEMENT VALUE CHAIN activities. In analysis of correlation coefficient between variables of quality management and KNOWLEDGE MANAGEMENT VALUE CHAIN activities, the highest coefficient was between customer-oriented in plans of organization and KNOWLEDGE MANAGEMENT VALUE CHAIN activities, and plans of promoting competences of employees and Top management leadership and commitment were in later steps.Importance of customer-oriented in plans of organization is notable in constructing INFRASTRUCTURES OF KNOWLEDGE MANAGEMENT. Quality management creates inherent potentials in organization that could play prominent role in creating INFRASTRUCTURES OF KNOWLEDGE MANAGEMENT in organization. This research tries to investigate, influences of QUALITY MANAGEMENT SYSTEMS in constructing INFRASTRUCTURES OF KNOWLEDGE MANAGEMENT in organization.

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APA: Copy

BAHREINI, K., & HOUSHANGI, M.. (2010). INVESTIGATING AND ANALYSIS THE ROLE OF QUALITY MANAGEMENT IN CONSTRUCTING KNOWLEDGE MANAGEMENT VALUE CHAIN IN ORGANIZATION. JOURNAL OF MANAGEMENT FUTURES RESEARCH(JOURNAL OF MANAGEMENT RESEARCH), 20(83), 99-120. SID. https://sid.ir/paper/204145/en

Vancouver: Copy

BAHREINI K., HOUSHANGI M.. INVESTIGATING AND ANALYSIS THE ROLE OF QUALITY MANAGEMENT IN CONSTRUCTING KNOWLEDGE MANAGEMENT VALUE CHAIN IN ORGANIZATION. JOURNAL OF MANAGEMENT FUTURES RESEARCH(JOURNAL OF MANAGEMENT RESEARCH)[Internet]. 2010;20(83):99-120. Available from: https://sid.ir/paper/204145/en

IEEE: Copy

K. BAHREINI, and M. HOUSHANGI, “INVESTIGATING AND ANALYSIS THE ROLE OF QUALITY MANAGEMENT IN CONSTRUCTING KNOWLEDGE MANAGEMENT VALUE CHAIN IN ORGANIZATION,” JOURNAL OF MANAGEMENT FUTURES RESEARCH(JOURNAL OF MANAGEMENT RESEARCH), vol. 20, no. 83, pp. 99–120, 2010, [Online]. Available: https://sid.ir/paper/204145/en

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