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Cites:

Information Journal Paper

Title

FORMULATING LEAN MODEL FOR SERVICE INDUSTRIES WITH WORLD CLASS SERVICE ASSESSMENT APPROACH

Pages

  53-70

Abstract

 In this Paper, Using LEAN THINKING Concepts have been addressed in service industries. To do it, in addition to laying on the literature, some real observations have been used. According to them and SYSTEMS THINKING shifting the burden archetype, the root waste constructs have been developed.Finally, by using the sorting multi attribute processor (ELECTRE TRI), The holistic model for WORLD CLASS SERVICE assessment was introduced.

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  • Cite

    APA: Copy

    SEYEDHOSEINI, S.M., & ABDI, F.. (2009). FORMULATING LEAN MODEL FOR SERVICE INDUSTRIES WITH WORLD CLASS SERVICE ASSESSMENT APPROACH. JOURNAL OF MANAGEMENT FUTURES RESEARCH(JOURNAL OF MANAGEMENT RESEARCH), 20(81), 53-70. SID. https://sid.ir/paper/204178/en

    Vancouver: Copy

    SEYEDHOSEINI S.M., ABDI F.. FORMULATING LEAN MODEL FOR SERVICE INDUSTRIES WITH WORLD CLASS SERVICE ASSESSMENT APPROACH. JOURNAL OF MANAGEMENT FUTURES RESEARCH(JOURNAL OF MANAGEMENT RESEARCH)[Internet]. 2009;20(81):53-70. Available from: https://sid.ir/paper/204178/en

    IEEE: Copy

    S.M. SEYEDHOSEINI, and F. ABDI, “FORMULATING LEAN MODEL FOR SERVICE INDUSTRIES WITH WORLD CLASS SERVICE ASSESSMENT APPROACH,” JOURNAL OF MANAGEMENT FUTURES RESEARCH(JOURNAL OF MANAGEMENT RESEARCH), vol. 20, no. 81, pp. 53–70, 2009, [Online]. Available: https://sid.ir/paper/204178/en

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