USING GREY DECISION MAKING APPROACH TO RANKING KEY PERFORMANCE INDICATORS (KPI) AND INCREASE EFFECTIVENESS OF STRATEGIC PLANS

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TAGHAVIFARD MOHAMMAD TAGHI; MALEK AMIR MAHDI

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Paper Information

Journal: JOURNAL OF INDUSTRIAL MANAGEMENT STUDIES Year:2011 | Volume:9 | Issue:22 Page(s): 135-165

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Information Journal Paper

Title

USING GREY DECISION MAKING APPROACH TO RANKING KEY PERFORMANCE INDICATORS (KPI) AND INCREASE EFFECTIVENESS OF STRATEGIC PLANS

Author(s)

TAGHAVIFARD MOHAMMAD TAGHI | MALEK AMIR MAHDI | Issue Writer Certificate

Keywords

PERFORMANCE MANAGEMENTQ2

PERFORMANCE INDICATORSQ2

KEY PLANNED PERFORMANCE INDICATORS (KPPI)Q2

GREY DECISION MAKINGQ2

GREY POSSIBILITY DEGREE (GPD)Q2

Abstract

Key PERFORMANCE INDICATORS, help an organization to define and measure the progress of organization toward organizational goals. Key Planned PERFORMANCE INDICATORS (KPPI) are the tools for measure the progress of organization toward goals and strategic. Since the Decision Makers are concerned with these attributes and indices in uncertain environments, selection of these indices is a Multiple-Attribute Decision-Making problem.In the past, several methods such as the linear weighting methods, AHP, TOPSIS, Fuzzy Logic and Mathematical programming have been used to solve the indices selection problem. In this thesis, we give a new grey-based approach to deal with the indices selection problem with regards to organizational strategic plans. Firstly, the weights and ratings of strategic base attributes for all alternatives are described by linguistic variables that can be expressed in grey numbers. Secondly, using a Grey Possibility Degree (GPD), the ranking order of all alternatives is determined. Finally, an example of indices selection for instruction and research department of IRIB is used to illustrate the proposed approach.

Cites

FINANCIAL PERFORMANCE EVALUATING BY GREY RELATIONAL ANALYSIS (CASE STUDY: PROVINCE TELECOMMUNICATION COMPANIES)

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APA: Copy

TAGHAVIFARD, MOHAMMAD TAGHI, & MALEK, AMIR MAHDI. (2011). USING GREY DECISION MAKING APPROACH TO RANKING KEY PERFORMANCE INDICATORS (KPI) AND INCREASE EFFECTIVENESS OF STRATEGIC PLANS. JOURNAL OF INDUSTRIAL MANAGEMENT STUDIES, 9(22), 135-165. SID. https://sid.ir/paper/213206/en

Vancouver: Copy

TAGHAVIFARD MOHAMMAD TAGHI, MALEK AMIR MAHDI. USING GREY DECISION MAKING APPROACH TO RANKING KEY PERFORMANCE INDICATORS (KPI) AND INCREASE EFFECTIVENESS OF STRATEGIC PLANS. JOURNAL OF INDUSTRIAL MANAGEMENT STUDIES[Internet]. 2011;9(22):135-165. Available from: https://sid.ir/paper/213206/en

IEEE: Copy

MOHAMMAD TAGHI TAGHAVIFARD, and AMIR MAHDI MALEK, “USING GREY DECISION MAKING APPROACH TO RANKING KEY PERFORMANCE INDICATORS (KPI) AND INCREASE EFFECTIVENESS OF STRATEGIC PLANS,” JOURNAL OF INDUSTRIAL MANAGEMENT STUDIES, vol. 9, no. 22, pp. 135–165, 2011, [Online]. Available: https://sid.ir/paper/213206/en

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