AN ANALYSIS OF EMPLOYEE TRAINING NEEDS USING FUZZY TOPSIS AND DEMATAL TECHNIQUES: A CASE STUDY IN SOUTHERN KHORASAN GOVERNER-GENERAL OFFICE

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BORDBAR GHOLAMREZA; MOSAVI SEYED MOHAMAD; MORADI KALBOLANDI BEHRANG

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Journal: Journal of Educational Planning Studies Year:2012 | Volume:1 | Issue:1 Page(s): 105-129

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Title

AN ANALYSIS OF EMPLOYEE TRAINING NEEDS USING FUZZY TOPSIS AND DEMATAL TECHNIQUES: A CASE STUDY IN SOUTHERN KHORASAN GOVERNER-GENERAL OFFICE

Author(s)

BORDBAR GHOLAMREZA | MOSAVI SEYED MOHAMAD | MORADI KALBOLANDI BEHRANG | Issue Writer Certificate

Keywords

TRAINING NEEDSQ2

EMPLOYEESQ2

SOUTHERN KHORASANQ2

GOVERNOR GENERALQ2

TOPSISQ2

DEMATALQ2

Abstract

The present study aims to identify and rank order the personnel TRAINING NEEDS. To do this, all the 145 personnel of SOUTHERN KHORASAN governor-general office were invited to participate in the study. Upon reviewing the related literature, we interviewed experts employing a researcher-made questionnaire. TOPSIS technique was employed to determine and rank order the factors involved in personnel training. Then, the fuzzy DEMATAL technique was applied to determine the cause and the effect factors in this regard. The findings show that such factors as, being up-to-date and keeping abreast of the current knowledge ranked the highest. Also, factors such as enhancing the expert competence of the personnel, general knowledge development, reduction of the EMPLOYEES’ errors, and promoting job motivation stood 2 to 5in rank respectively. Dealing with clients properly, and proper EMPLOYEES’ well-beings assumed one to the last and the last ranks in that order, other factors standing in between. Besides, the fuzzy DEMATAL analysis of the data show the following thirteen factors to be the causes: being up-to-date, enhancing the expert competence of the personnel, increasing the personnel’s skill, proper connection with colleagues, public knowledge growth, reduction of personnel’s faults, enhancing the personnel’s motivation, familiarity of the personnel with official rules and regulations, familiarity with the personnel’s professional rights, promotion of the spirit of collaboration, organizational acculturation, familiarity of the personnel with the goals and responsibilities and adding to the work quality of the personnel in decreasing order of importance from 1 to 13. On the other hand, the following factors, i.e., 14 to 24, comprise the effects: enhancing the work security of the personnel, increasing the productivity of the personnel, promoting the spirit of accountability, professional promotion and development, enhancing the social spirit of the personnel, proportionality of the professional knowledge with work skill, promotion of moral virtues, adaptation with the workplace, increasing the professional peace, appropriate economic condition of the personnel, and proper dealing with the clients in decreasing order of importance.

Cites

PRIORITIZE EDUCATIONAL NEEDS ASSESSMENT OF SAFETY PRINCIPLES IN PREVENTING OCCUPATIONAL RISKS OF NURSING STAFF IN TALEGHANI HOSPITAL OF KERMANSHAH IN 2015

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APA: Copy

BORDBAR, GHOLAMREZA, MOSAVI, SEYED MOHAMAD, & MORADI KALBOLANDI, BEHRANG. (2012). AN ANALYSIS OF EMPLOYEE TRAINING NEEDS USING FUZZY TOPSIS AND DEMATAL TECHNIQUES: A CASE STUDY IN SOUTHERN KHORASAN GOVERNER-GENERAL OFFICE. JOURNAL OF EDUCATIONAL PLANNING STUDIES, 1(1), 105-129. SID. https://sid.ir/paper/243700/en

Vancouver: Copy

BORDBAR GHOLAMREZA, MOSAVI SEYED MOHAMAD, MORADI KALBOLANDI BEHRANG. AN ANALYSIS OF EMPLOYEE TRAINING NEEDS USING FUZZY TOPSIS AND DEMATAL TECHNIQUES: A CASE STUDY IN SOUTHERN KHORASAN GOVERNER-GENERAL OFFICE. JOURNAL OF EDUCATIONAL PLANNING STUDIES[Internet]. 2012;1(1):105-129. Available from: https://sid.ir/paper/243700/en

IEEE: Copy

GHOLAMREZA BORDBAR, SEYED MOHAMAD MOSAVI, and BEHRANG MORADI KALBOLANDI, “AN ANALYSIS OF EMPLOYEE TRAINING NEEDS USING FUZZY TOPSIS AND DEMATAL TECHNIQUES: A CASE STUDY IN SOUTHERN KHORASAN GOVERNER-GENERAL OFFICE,” JOURNAL OF EDUCATIONAL PLANNING STUDIES, vol. 1, no. 1, pp. 105–129, 2012, [Online]. Available: https://sid.ir/paper/243700/en

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