PATIENTS’ AND GENERAL PRACTITIONERS’ AWARENESS OF AND ATTITUDES TOWARDS IRANIAN HOSPITAL GRADING SYSTEM AND ITS IMPACT ON CHOOSING A HOSPITAL, 2009

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ARYANKHESAL A.; ALIHOSSEINI S.

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Journal: HAKIM RESEARCH JOURNAL Year:2011 | Volume:14 | Issue:2 Page(s): 115-122

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Title

PATIENTS’ AND GENERAL PRACTITIONERS’ AWARENESS OF AND ATTITUDES TOWARDS IRANIAN HOSPITAL GRADING SYSTEM AND ITS IMPACT ON CHOOSING A HOSPITAL, 2009

Author(s)

ARYANKHESAL A. | ALIHOSSEINI S. | Issue Writer Certificate

Keywords

HOSPITAL GRADINGQ2

DISSEMINATION OF PERFORMANCE DATAQ2

PATIENTSQ2

GPSQ3

AWARENESSQ3

ATTITUDESQ3

Abstract

Introduction: There are increasing international interests in the use of performance measurement and their public release in order to improve the quality of care. However, few studies have assessed stakeholders’awareness and use of performance data. Iranian hospitals have been graded annually since 1998 and hospital hotel charges vary by grades; however, system has never been evaluated.Methods: We conducted a cross-sectional survey of 104 outpatients at eight Teheran hospitals, and 103 general practitioners (GPs) to assess the AWARENESS of and ATTITUDES towards HOSPITAL GRADING system.Results: Only 5.8% of PATIENTS (95% CI: 1.3–10.3%) and 11.7% of GPS (95% CI: 5.5–17.9%) were aware of grading results. PATIENTS’ AWARENESS was positively associated with their education level (P-value=0.016).No patient used the grading results for choosing a hospital; and only one GP (1%, 95% CI: 0–2%) reported using hospital grade to decide on referrals. PATIENTS were more influenced by hospitals’ public reputation and that of their specialists. GPS believed that the grading system did not reflect the quality of care in hospitals.Conclusion: The HOSPITAL GRADING system had nearly no effect on choosing hospital among PATIENTS and GPS. When developing performance measurement systems, public release of data should be accompanied by evaluation of its impact on AWARENESS and health-care choices.

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APA: Copy

ARYANKHESAL, A., & ALIHOSSEINI, S.. (2011). PATIENTS’ AND GENERAL PRACTITIONERS’ AWARENESS OF AND ATTITUDES TOWARDS IRANIAN HOSPITAL GRADING SYSTEM AND ITS IMPACT ON CHOOSING A HOSPITAL, 2009. HAKIM RESEARCH JOURNAL, 14(2), 115-122. SID. https://sid.ir/paper/29220/en

Vancouver: Copy

ARYANKHESAL A., ALIHOSSEINI S.. PATIENTS’ AND GENERAL PRACTITIONERS’ AWARENESS OF AND ATTITUDES TOWARDS IRANIAN HOSPITAL GRADING SYSTEM AND ITS IMPACT ON CHOOSING A HOSPITAL, 2009. HAKIM RESEARCH JOURNAL[Internet]. 2011;14(2):115-122. Available from: https://sid.ir/paper/29220/en

IEEE: Copy

A. ARYANKHESAL, and S. ALIHOSSEINI, “PATIENTS’ AND GENERAL PRACTITIONERS’ AWARENESS OF AND ATTITUDES TOWARDS IRANIAN HOSPITAL GRADING SYSTEM AND ITS IMPACT ON CHOOSING A HOSPITAL, 2009,” HAKIM RESEARCH JOURNAL, vol. 14, no. 2, pp. 115–122, 2011, [Online]. Available: https://sid.ir/paper/29220/en

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