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Information Journal Paper

Title

AN EMPIRICAL INVESTIGATION OF THE DETERMINANTS OF USERS ACCEPTANCE OF E-BANKING IN SINGAPORE (A TECHNOLOGY ACCEPTANCE MODEL)

Author(s)

SINGH SH. | Issue Writer Certificate 

Pages

  69-84

Abstract

 Singapore is known as the fastest growing telecommunications nation in Asia. Presently, all the members of the Singapore banking industry use the Information and Communication Technology as a platform for effective and efficient means of conducting their financial transactions. This paper focuses on determining the level of users' acceptance of the electronic banking services and investigating the factors that determine users’ behavioral intentions to use electronic banking systems in Singapore. The survey instrument employed involved design and administration of a total of 250 survey questionnaires within Singapore. An extended Technology Acceptance Model (TAM) was developed as a conceptual framework to analyze the factors influencing users’ acceptance and intention to use electronic banking. The model employed PERCEIVED CREDIBILITY (PC) and CUSTOMER ATTITUDE (CA) as extensions to the two constructs for TAM model: PERCEIVED USEFULNESS (PU), PERCEIVED EASE OF USE (PEOU) to better reflects the users’ views.

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    Cite

    APA: Copy

    SINGH, SH.. (2012). AN EMPIRICAL INVESTIGATION OF THE DETERMINANTS OF USERS ACCEPTANCE OF E-BANKING IN SINGAPORE (A TECHNOLOGY ACCEPTANCE MODEL). INTERNATIONAL JOURNAL OF MANAGEMENT AND BUSINESS RESEARCH, 2(1), 69-84. SID. https://sid.ir/paper/326757/en

    Vancouver: Copy

    SINGH SH.. AN EMPIRICAL INVESTIGATION OF THE DETERMINANTS OF USERS ACCEPTANCE OF E-BANKING IN SINGAPORE (A TECHNOLOGY ACCEPTANCE MODEL). INTERNATIONAL JOURNAL OF MANAGEMENT AND BUSINESS RESEARCH[Internet]. 2012;2(1):69-84. Available from: https://sid.ir/paper/326757/en

    IEEE: Copy

    SH. SINGH, “AN EMPIRICAL INVESTIGATION OF THE DETERMINANTS OF USERS ACCEPTANCE OF E-BANKING IN SINGAPORE (A TECHNOLOGY ACCEPTANCE MODEL),” INTERNATIONAL JOURNAL OF MANAGEMENT AND BUSINESS RESEARCH, vol. 2, no. 1, pp. 69–84, 2012, [Online]. Available: https://sid.ir/paper/326757/en

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