VALIDITY AND RELIABILITY OF THE NAJMIYEH OUTPATIENTS SATISFACTION QUESTIONNAIRE

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

GHOLAMI FESHARAKI MOHAMMAD; JAMALI MOHAMMAD JAVAD; RAHMATI NAJARKOLAEI FATEMEH; MOHAMADIAN MASOME; HABIBI MEHDI; AGHAMIRI ZOHREH

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: Health Education and Health Promotion Year:2013 | Volume:1 | Issue:1 Page(s): 13-20

Download Full-Text

View:

377

Download:

139

Cites:

Information Journal Paper

Title

VALIDITY AND RELIABILITY OF THE NAJMIYEH OUTPATIENTS SATISFACTION QUESTIONNAIRE

Author(s)

Keywords

STANDARDIZATION

OUTPATIENTS' SATISFACTION

RELIABILITY

VALIDITY

Abstract

Aims: Evaluation of Patient Satisfaction (PS) is one of the most essential factors in improving the quality of healthcare systems. The aim of this study is to determine the norms and to evaluate the VALIDITY and RELIABILITY of the Najmiyeh Outpatients Satisfaction Questionnaire (NOSQ).Methods and Materials: This study has been conducted on 240 outpatients in Najmiyeh subspecialty hospital (Tehran-Iran) in 2011. They were selected using the proportional simple random sampling method. Following the confirmation of the content VALIDITY, we considered the construct VALIDITY and RELIABILITY applying Confirmatory Factor Analysis (CFA) and Explanatory Factor Analysis (EFA) and Cronbach's Alpha. Also, SPSS and AMOS version 18 were used for data analysis.Findings: The sample population consisted of 240 subjects, including 132 females (55.1%) and 108 males (44.9%). The EFA reported three important factors in this regard, with a variance of 54% and Kaiser-Meyer-Olkin index of 0.82, all approved by the CFA (RMSEA=0.04, CFI=0.96). The OUTPATIENTS' SATISFACTION factors were: “hospital information system, treatment and conditions”. The RELIABILITY of the questionnaire was reported at %71 based on the Cronbach's alpha.Conclusions: Both VALIDITY and the RELIABILITY indexes of the NOSQ have been reported at a desirable level; therefore it can be used as a valid and reliable instrument to measure the OUTPATIENTS' SATISFACTION.

Cites

NURSES’ CLINICAL JUDGMENT DEVELOPMENT: A QUALITATIVE RESEARCH IN IRAN

References

No record.

Cite

APA: Copy

GHOLAMI FESHARAKI, MOHAMMAD, JAMALI, MOHAMMAD JAVAD, RAHMATI NAJARKOLAEI, FATEMEH, MOHAMADIAN, MASOME, HABIBI, MEHDI, & AGHAMIRI, ZOHREH. (2013). VALIDITY AND RELIABILITY OF THE NAJMIYEH OUTPATIENTS SATISFACTION QUESTIONNAIRE. HEALTH EDUCATION AND HEALTH PROMOTION, 1(1), 13-20. SID. https://sid.ir/paper/335344/en

Vancouver: Copy

GHOLAMI FESHARAKI MOHAMMAD, JAMALI MOHAMMAD JAVAD, RAHMATI NAJARKOLAEI FATEMEH, MOHAMADIAN MASOME, HABIBI MEHDI, AGHAMIRI ZOHREH. VALIDITY AND RELIABILITY OF THE NAJMIYEH OUTPATIENTS SATISFACTION QUESTIONNAIRE. HEALTH EDUCATION AND HEALTH PROMOTION[Internet]. 2013;1(1):13-20. Available from: https://sid.ir/paper/335344/en

IEEE: Copy

MOHAMMAD GHOLAMI FESHARAKI, MOHAMMAD JAVAD JAMALI, FATEMEH RAHMATI NAJARKOLAEI, MASOME MOHAMADIAN, MEHDI HABIBI, and ZOHREH AGHAMIRI, “VALIDITY AND RELIABILITY OF THE NAJMIYEH OUTPATIENTS SATISFACTION QUESTIONNAIRE,” HEALTH EDUCATION AND HEALTH PROMOTION, vol. 1, no. 1, pp. 13–20, 2013, [Online]. Available: https://sid.ir/paper/335344/en

Related Journal Papers

No record.

Related Seminar Papers

No record.

Related Plans

No record.

Recommended Workshops