A COMPARATIVE STUDY OF IMPLEMENTING SERVANT LEADERSHIP (ISL) IN BANKING, FROM THE VIEW POINT OF MANAGERS AND PERSONNEL (CASE STUDY)

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FARHANGI ALI AKBAR; DAMGHANIAN HOSSEIN; MEHRGAN MOHAMMADREZA; DAVARI MAJIDREZA

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Journal: Management Research in Iran Year:2011 | Volume:15 | Issue:3 (72) Page(s): 169-189

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Title

A COMPARATIVE STUDY OF IMPLEMENTING SERVANT LEADERSHIP (ISL) IN BANKING, FROM THE VIEW POINT OF MANAGERS AND PERSONNEL (CASE STUDY)

Author(s)

FARHANGI ALI AKBAR | DAMGHANIAN HOSSEIN | MEHRGAN MOHAMMADREZA | DAVARI MAJIDREZA | Issue Writer Certificate

Keywords

SLQ1

OCQ2

OCIQ2

BANKING SYSTEMQ2

POSSIBILITY OF ISLQ2

Abstract

The purpose of this article is to determine the possibility or impossibility of ISL in Maskan Bank and comparing, the managers' and personnel's viewpoints in bank branches, considering the Organizational Climate Indexes (OCI).The methodology used in this study in terms of purpose is applied, and in terms of data collecting approach is descriptive-analytical and correlational research type. Population of this study consists of the managers and other personnel of Maskan Bank branches within the Semnan province. A sample was selected out of this population using classified random sampling method. The necessary data were collected by applying a questionnaire and the research hypotheses were investigated using Mann-Whitney and Binomial tests.The results suggest that there is a significant difference between the views of managers and personnel in "satisfaction of remuneration" and "agreement on procedures". On the other hand, ISL in studied organization is possible just according to one of the indicators (satisfaction of remuneration) and is not possible according to other indicators (clarity of purpose, clarity of role and agreement on procedures).

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جو سازمانی و تاثیر آن بر میزان موفقیت یا عدم موفقیت اصلاح اداری

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APA: Copy

FARHANGI, ALI AKBAR, DAMGHANIAN, HOSSEIN, MEHRGAN, MOHAMMADREZA, & DAVARI, MAJIDREZA. (2011). A COMPARATIVE STUDY OF IMPLEMENTING SERVANT LEADERSHIP (ISL) IN BANKING, FROM THE VIEW POINT OF MANAGERS AND PERSONNEL (CASE STUDY). MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES), 15(3 (72)), 169-189. SID. https://sid.ir/paper/375168/en

Vancouver: Copy

FARHANGI ALI AKBAR, DAMGHANIAN HOSSEIN, MEHRGAN MOHAMMADREZA, DAVARI MAJIDREZA. A COMPARATIVE STUDY OF IMPLEMENTING SERVANT LEADERSHIP (ISL) IN BANKING, FROM THE VIEW POINT OF MANAGERS AND PERSONNEL (CASE STUDY). MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES)[Internet]. 2011;15(3 (72)):169-189. Available from: https://sid.ir/paper/375168/en

IEEE: Copy

ALI AKBAR FARHANGI, HOSSEIN DAMGHANIAN, MOHAMMADREZA MEHRGAN, and MAJIDREZA DAVARI, “A COMPARATIVE STUDY OF IMPLEMENTING SERVANT LEADERSHIP (ISL) IN BANKING, FROM THE VIEW POINT OF MANAGERS AND PERSONNEL (CASE STUDY),” MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES), vol. 15, no. 3 (72), pp. 169–189, 2011, [Online]. Available: https://sid.ir/paper/375168/en

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