Proposing a Framework for Modifying and Improving Processes Using the Combination of QFD Approach and Multi-criteria Decision Making Based on BPMN. 2 Standard

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

ghiasi samane; ABBASI REZA; SAFARI SAEED

Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: MODIRIAT-E-FARDA Year:2020 | Volume:19 | Issue:64 Page(s): 53-72

Download Full-Text

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Persian Verion

View:

509

Download:

Cites:

Information Journal Paper

Title

Proposing a Framework for Modifying and Improving Processes Using the Combination of QFD Approach and Multi-criteria Decision Making Based on BPMN. 2 Standard

Author(s)

ghiasi samane | ABBASI REZA | SAFARI SAEED | Issue Writer Certificate

Keywords

Continuous ImprovementQ1

Process ImprovementQ1

QFDQ2

Multiple Attribute Decision MakingQ2

BPMN2Q1

Abstract

Todays, almost all large companies and organizations have recognized the importance of the processes improvement and had experience in this field or started its application. Due to the fact that, the aim of this research is providing a framework for improving the processes. This research is practical in terms of purpose and is descriptive-exploratory in terms of method. In this researchthe intended processes have been investigated via interview, and mapped by using the standard language of models and symbols of the business process (BPMN. 2) and Visual software paradigm. In the next stage, after extracting the existing problems, they were drawn up in the form of cause and effect diagram through interviewing with managers and experts. . Then, the solutions were extracted through the open questionnaire. The solutions were completed in a few steps using the Delphi method. Subsequently, the design of the Fuzzy Analytical Hierarchy Process (AHP) and the Quality house Table were developed. The weight of the problems and solutions was obtained by the completion of the questionnaire by the company's experts. Finally, the processes were analyzed by extracting the evaluation indicators and improve suggestions have been proposed.

Cites

No record.

References

No record.

Cite

APA: Copy

ghiasi, samane, ABBASI, REZA, & SAFARI, SAEED. (2020). Proposing a Framework for Modifying and Improving Processes Using the Combination of QFD Approach and Multi-criteria Decision Making Based on BPMN. 2 Standard. MODIRIAT-E-FARDA, 19(64 ), 53-72. SID. https://sid.ir/paper/387962/en

Vancouver: Copy

ghiasi samane, ABBASI REZA, SAFARI SAEED. Proposing a Framework for Modifying and Improving Processes Using the Combination of QFD Approach and Multi-criteria Decision Making Based on BPMN. 2 Standard. MODIRIAT-E-FARDA[Internet]. 2020;19(64 ):53-72. Available from: https://sid.ir/paper/387962/en

IEEE: Copy

samane ghiasi, REZA ABBASI, and SAEED SAFARI, “Proposing a Framework for Modifying and Improving Processes Using the Combination of QFD Approach and Multi-criteria Decision Making Based on BPMN. 2 Standard,” MODIRIAT-E-FARDA, vol. 19, no. 64 , pp. 53–72, 2020, [Online]. Available: https://sid.ir/paper/387962/en

Related Journal Papers

No record.

Related Seminar Papers

No record.

Related Plans

No record.

Recommended Workshops