Analysis of the Interaction between Critical Success Factors in Emergency Management with Combining Fuzzy Multiple criteria Decision-Making Approaches

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MODIRI MAHMOUD

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Paper Information

Journal: EMERGENCY MANAGEMENT Year:2021 | Volume:9 | Issue:18 Page(s): 83-98

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Title

Analysis of the Interaction between Critical Success Factors in Emergency Management with Combining Fuzzy Multiple criteria Decision-Making Approaches

Author(s)

MODIRI MAHMOUD | Issue Writer Certificate

Keywords

CrisisQ2

emergency managementQ2

critical success factorsQ2

fuzzy multiple criteria decision-making approachesQ1

Abstract

Inadequate attention to emergency management can cause a great deal of damage. Therefore, the need to improve all emergency management processes to address Catastrophe and disaster through identifying and determination the interaction and relationships between critical success factors is It is very necessary. This study, in perspective of purpose is applied research and in terms of data collection is descriptive-exploration. critical success factors in Crisis management identifying through library studies and interviews with experts. Factors identified localized by fuzzy Delphi method by the opinion of 15 experts from emergency management Organization and university professors, and selected in four main categories: “ Information and Technology Systems” , “ Operational” , “ Organizational” , and “ Human Resources” . Then, data were collected by paired comparisons questionnaire and field method and Data were analyzed by combining fuzzy multiple criteria decision-making and coding in Excel software. In this study of fuzzy analytical network process based FUZZY DEMATEL method was used to determine the interaction, weighting and importance of factors. The findings of FUZZY DEMATEL showed that the ‘ operational’ main factor is the most influenced of ‘ organizational’ , ‘ information and information systems’ and ‘ Human Resources’ factors for emergency management success, and ‘ organizational’ factors improved system performance. “ Operational” main factor and the “ response teams” sub-factor are the most important for success in emergency management. According to the results of this study, is expected to managers to improve the performance of emergency management with proper planning and attention to important factors and how their relationships.

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APA: Copy

MODIRI, MAHMOUD. (2021). Analysis of the Interaction between Critical Success Factors in Emergency Management with Combining Fuzzy Multiple criteria Decision-Making Approaches. EMERGENCY MANAGEMENT, 9(18 ), 83-98. SID. https://sid.ir/paper/391677/en

Vancouver: Copy

MODIRI MAHMOUD. Analysis of the Interaction between Critical Success Factors in Emergency Management with Combining Fuzzy Multiple criteria Decision-Making Approaches. EMERGENCY MANAGEMENT[Internet]. 2021;9(18 ):83-98. Available from: https://sid.ir/paper/391677/en

IEEE: Copy

MAHMOUD MODIRI, “Analysis of the Interaction between Critical Success Factors in Emergency Management with Combining Fuzzy Multiple criteria Decision-Making Approaches,” EMERGENCY MANAGEMENT, vol. 9, no. 18 , pp. 83–98, 2021, [Online]. Available: https://sid.ir/paper/391677/en

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