Explain the relationship between total quality management and operational excellence and the desire to innovate services

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Asadnia Jahanbakhsh; Norouzi Sima; HAMIDI MOHSEN

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Paper Information

Journal: JOURNAL OF INNOVATION AND ENTERPRENEURSHIP Year:2020 | Volume:7 | Issue:16 Page(s): 17-30

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Information Journal Paper

Title

Explain the relationship between total quality management and operational excellence and the desire to innovate services

Author(s)

Asadnia Jahanbakhsh | Norouzi Sima | HAMIDI MOHSEN | Issue Writer Certificate

Keywords

Inclusive quality managementQ2

quality indicatorsQ2

operational excellenceQ1

desire for innovationQ1

Abstract

Studying the mechanisms of excellence, efficiency of financial institutions, quality of service delivery and customer satisfaction will be one of the requirements of economic growth of any society. Similarly, the present study, with emphasis on organizational innovation, examines the relationship between total quality management on operational excellence and organizational innovation.

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APA: Copy

Asadnia, Jahanbakhsh, HAMIDI, MOHSEN, & Norouzi, Sima. (2020). Explain the relationship between total quality management and operational excellence and the desire to innovate services. JOURNAL OF INNOVATION AND ENTERPRENEURSHIP, 7(16 ), 17-30. SID. https://sid.ir/paper/399861/en

Vancouver: Copy

Asadnia Jahanbakhsh, HAMIDI MOHSEN, Norouzi Sima. Explain the relationship between total quality management and operational excellence and the desire to innovate services. JOURNAL OF INNOVATION AND ENTERPRENEURSHIP[Internet]. 2020;7(16 ):17-30. Available from: https://sid.ir/paper/399861/en

IEEE: Copy

Jahanbakhsh Asadnia, MOHSEN HAMIDI, and Sima Norouzi, “Explain the relationship between total quality management and operational excellence and the desire to innovate services,” JOURNAL OF INNOVATION AND ENTERPRENEURSHIP, vol. 7, no. 16 , pp. 17–30, 2020, [Online]. Available: https://sid.ir/paper/399861/en

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