Identifying and ranking affecting factors on adoption of electronic services in Mashhad Municipality by citizens

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Rahmani Malihe; Ibrahimzadeh Issa

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Journal: PUBLIC MANAGEMENT RESEARCHES Year:2018 | Volume:11 | Issue:41 Page(s): 265-286

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Information Journal Paper

Title

Identifying and ranking affecting factors on adoption of electronic services in Mashhad Municipality by citizens

Author(s)

Rahmani Malihe | Ibrahimzadeh Issa | Issue Writer Certificate

Keywords

Electronic City ServicesQ1

electronic municipalQ2

Technology AcceptanceQ2

Mashhad CityQ1

Abstract

Electronic City Services, play a great role in the promotion of qualitative and quantitative, accelerate and also facilitate the civil services. The aim of this research is identifying and ranking the factors that affecting the adoption of electronic services in Mashhad Municipality by citizens. Data have been collected through library method and the questionnaires have been used too. The findings of the statistical analysis of this study indicated that attitude, subjective norm, perceived behavioral control and trust of key factors influencing the intend of using the municipal electronic services.

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APA: Copy

Rahmani, Malihe, & Ibrahimzadeh, Issa. (2018). Identifying and ranking affecting factors on adoption of electronic services in Mashhad Municipality by citizens. PUBLIC MANAGEMENT RESEARCHES, 11(41 ), 265-286. SID. https://sid.ir/paper/406871/en

Vancouver: Copy

Rahmani Malihe, Ibrahimzadeh Issa. Identifying and ranking affecting factors on adoption of electronic services in Mashhad Municipality by citizens. PUBLIC MANAGEMENT RESEARCHES[Internet]. 2018;11(41 ):265-286. Available from: https://sid.ir/paper/406871/en

IEEE: Copy

Malihe Rahmani, and Issa Ibrahimzadeh, “Identifying and ranking affecting factors on adoption of electronic services in Mashhad Municipality by citizens,” PUBLIC MANAGEMENT RESEARCHES, vol. 11, no. 41 , pp. 265–286, 2018, [Online]. Available: https://sid.ir/paper/406871/en

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