مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

video

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

sound

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Persian Version

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

View:

1,217
مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Download:

932
مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Cites:

Information Journal Paper

Title

THE STRUCTURAL INFLUENCE OF ENTREPRENEURIAL LEADERSHIP, COMMUNICATION SKILLS, DETERMINATION AND MOTIVATION ON SALES AND CUSTOMER SATISFACTION

Pages

  109-130

Abstract

 This paper provides a critical perspective on ENTREPRENEURIAL CHARACTERISTICS and gives an input to the discussion on the influence of ENTREPRENEURIAL LEADERSHIP, communication skills, determination and motivation on sales and customer satisfaction. It also presents the findings from an empirical study examining the structural effect of these four ENTREPRENEURIAL CHARACTERISTICS on PERFORMANCE. Few have attempted to investigate the link between ENTREPRENEURIAL CHARACTERISTICS and PERFORMANCE. It is said that ENTREPRENEURIAL CHARACTERISTICS have positive associations with the firm's PERFORMANCE. However, the link between ENTREPRENEURIAL LEADERSHIP, communication skills, determination and motivation on sales and customer satisfaction in the Malaysian context has not been fully addressed in empirical studies. To address this issue, this paper investigates the influence of these ENTREPRENEURIAL CHARACTERISTICS on those PERFORMANCEs using Pearson's correlation, cluster analyses and structural equation modeling (SEM). The result of the study reveals that ENTREPRENEURIAL LEADERSHIP, communication skills, determination and motivation exhibit high and significant structural effects on sales and customer satisfaction. Findings of the study provide a striking demonstration regarding positive influences of certain ENTREPRENEURIAL CHARACTERISTICS on PERFORMANCEs.

Cites

  • No record.

    • References

  • No record.

    • Cite

    Related Journal Papers

  • No record.

    • Related Seminar Papers

  • No record.

    • Related Plans

  • No record.

    • Recommended Workshops






    Move to top
    telegram sharing button
    whatsapp sharing button
    linkedin sharing button
    twitter sharing button
    email sharing button
    email sharing button
    email sharing button
    sharethis sharing button