SWITCHING COSTS, ALTERNATIVE ATTRACTIVENESS AND EXPERIENCE AS MODERATORS OF RELATIONSHIP COMMITMENT IN PROFESSIONAL, CONSUMER SERVICES

SHARMA, N., & PATTERSON, P.G.. (2000). SWITCHING COSTS, ALTERNATIVE ATTRACTIVENESS AND EXPERIENCE AS MODERATORS OF RELATIONSHIP COMMITMENT IN PROFESSIONAL, CONSUMER SERVICES. INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT, 11(5), 470-490. SID. https://sid.ir/paper/582326/en

SHARMA N., PATTERSON P.G.. SWITCHING COSTS, ALTERNATIVE ATTRACTIVENESS AND EXPERIENCE AS MODERATORS OF RELATIONSHIP COMMITMENT IN PROFESSIONAL, CONSUMER SERVICES. INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT[Internet]. 2000;11(5):470-490. Available from: https://sid.ir/paper/582326/en

N. SHARMA, and P.G. PATTERSON, “SWITCHING COSTS, ALTERNATIVE ATTRACTIVENESS AND EXPERIENCE AS MODERATORS OF RELATIONSHIP COMMITMENT IN PROFESSIONAL, CONSUMER SERVICES,” INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT, vol. 11, no. 5, pp. 470–490, 2000, [Online]. Available: https://sid.ir/paper/582326/en